There was this one customer at a electronics store. He was angry because the new phone he bought had a tiny scratch on it. He stormed in demanding a new one immediately. The store manager simply took out a marker and colored over the scratch, making it invisible. The customer was so stunned he just laughed and left happily.
In a restaurant, a customer got really mad because his steak was a bit overcooked. He called the waiter over and was quite irate. The waiter apologized and said they would make a new one right away. While waiting, the customer started chatting with another diner about how picky he was. When the new steak came, it was perfect, and he became the nicest customer, even leaving a big tip. It shows that sometimes angry customers just need a little attention and a solution to their problem.
Once, I saw a customer at Walmart trying to fit an enormous inflatable pool into a tiny shopping cart. The pool was half the size of the cart and sticking out all over. He just kept pushing it around, knocking things over, with this determined look on his face.
In a clothing store, a customer tried on a really bright and flamboyant shirt. He then started doing a little dance in the fitting room and when he came out, he pretended to be a fashion model on a runway. Everyone in the store was laughing. He ended up buying the shirt, saying it made him feel like a superstar.
A customer in a clothing store asked the salesperson if the clothes were made for 'aliens' because the designs were so unique. The salesperson took it in good humor and started joking about intergalactic fashion trends. They ended up having a great conversation and the customer bought several items. It was really funny how a strange comment led to a positive shopping experience.
One time, a customer came into the coffee shop and asked for a 'latte with no coffee'. I was so confused. I had to explain that a latte is mainly made of coffee and milk. In the end, they settled for a cup of hot milk.
Sure. One time a customer came into a coffee shop and asked for a 'latte with a side of sunshine'. The barista was a bit confused at first but then just added an extra smiley face drawn in the foam. Another time, a customer in a clothing store tried to return a shirt that was clearly worn and said it was 'defective' because it didn't make him look like a movie star.
There was a hotel where a guest asked for extra pillows at midnight. The sleepy - eyed staff member not only got the pillows but also added a little note saying 'Sweet dreams! We hope these pillows make you float on cloud nine.' It was such a simple yet funny and sweet gesture that the guest remembered it for a long time.
There was a family visiting Disney World. The little girl in the family thought the Disney princess was her long - lost sister. She kept following the princess around, asking all sorts of questions like 'Do we have the same mommy?' The princess played along and it was a really cute and funny encounter that made everyone around smile.
There was a customer who wanted to withdraw exactly $37.42. When the teller asked why that specific amount, he said it was the amount he calculated he needed for his weekly grocery shopping based on a very complex formula he made up himself. He then proceeded to explain the formula in great detail.