hotel service pitbull

A business traveler arrived at a hotel extremely tired after a long flight. His room wasn't ready yet. Instead of making him wait, the hotel upgraded him to a suite for free so he could rest immediately. The staff also brought him a welcome drink and some snacks. This kind of flexibility and thoughtfulness really impressed the guest.

There was a hotel where a guest asked for extra pillows at midnight. The sleepy - eyed staff member not only got the pillows but also added a little note saying 'Sweet dreams! We hope these pillows make you float on cloud nine.' It was such a simple yet funny and sweet gesture that the guest remembered it for a long time.

In a hotel, a guest had a very early flight the next day. The hotel arranged a wake - up call and also a complimentary ride to the airport. But the real touch was that the staff prepared a breakfast box for the guest to take with them since they would miss the regular breakfast. This attention to detail is what makes it a great customer service success story.

One time I stayed at a hotel in Paris. I accidentally left my wallet in the restaurant. The staff found it and returned it to my room within an hour. They were so honest and efficient.

In a hotel in London, I mentioned casually to the housekeeping staff that I liked a certain type of tea. The next day, when I returned to my room, there was a whole box of that tea waiting for me. It was a small thing but it showed that they were really listening to their guests. They made me feel special and valued.

There was a family staying at a hotel. Their child got sick suddenly. The hotel staff immediately called a doctor, provided extra pillows and blankets for the child's comfort, and even prepared some light and easy - to - digest food for the child. They were very attentive throughout the whole process.

One success story is about a hotel where a guest accidentally left their laptop in the room after checking out. The housekeeping staff noticed it immediately and informed the front desk. The hotel then contacted the guest promptly and arranged for the laptop to be shipped to the guest's home at no extra cost. This not only saved the guest a great deal of trouble but also made them very loyal to the hotel.

Maybe it was protecting something important like its puppies or its owner. That would give it the motivation to fight so fiercely.

A business traveler checked into a hotel and realized he had forgotten his tie. He called the front desk and asked if they could provide one. The front desk clerk rummaged through lost and found and found a very flamboyant, bright - colored tie. The guest was a bit hesitant at first but when he put it on, he couldn't help but laugh. He later said it was the most unique 'hotel - provided' item he had ever received and it actually made his day.

Good: I had a problem with the air - conditioning in my hotel room. The maintenance staff came within minutes and fixed it quickly. They also left a note apologizing for the inconvenience. Bad: At a hotel, I asked for an extra pillow at the front desk. They said they would send it up, but it never came. I called again after an hour and they just said they were busy and didn't seem to be in a hurry to fulfill my request.