There was a customer who was clearly drunk. He came in late at night and started harassing one of my female coworkers. He was making inappropriate comments and getting really close to her. We had to call the police to get him to leave. It was really scary for all of us, especially my coworker who was being harassed.
Once, a customer thought that we had short - changed him by a few cents. He became so enraged that he overturned a table in the dining area. He was screaming at the top of his lungs and scaring all the other customers. We tried to show him the register tape to prove that we were correct, but he wouldn't listen. It took a long time to calm him down and clean up the mess.
A friend of mine had a really bad experience. She ordered a chicken sandwich. When she bit into it, the chicken was still raw in the middle. It was a health hazard and she had to complain to the manager. They apologized and offered a replacement, but she was so put off that she never went back to that chain again. It was a horrible encounter with fast - food service.
Well, my worst encounter was at a burger joint. The burger I got was completely cold in the middle. It was as if they had just taken it out of the fridge and served it. The cheese wasn't even melted, and the patty tasted like it had been sitting there for days. It was really a disappointment considering how much I was looking forward to that burger.
I once had a piece of KFC chicken that was so greasy it made me feel sick just looking at it. When I took a bite, it was like a pool of oil in my mouth.
One horror story is finding a hair in the burger. I was about to take a big bite when I saw this long strand of hair sticking out. It was so disgusting that I just pushed the plate away immediately.
Another is finding bugs in the food. I've heard of people opening their salad from a fast - food place and seeing a small bug crawling around. It's not only gross but also makes you question the hygiene of the place. Fast - food places are supposed to be clean and safe, but this kind of thing can really put customers off.
Food contamination is very common. Like the presence of foreign objects such as hair, plastic pieces or bugs in the food. It's really off - putting.
There was this girl working at a fast - food place. A customer asked for a special burger with a long list of toppings. She got so confused while making it that she ended up putting the bun on top of everything else like a hat. The customer was really amused and took a picture.
Sure. A server once had a customer who changed their order multiple times. After the food finally arrived, the customer said they didn't like it and demanded a different meal for free. When the server said that wasn't possible, the customer started to make a scene, shouting insults at the server in front of other customers.
Well, there was this time when there was a big roach infestation in the kitchen. We were trying to keep it quiet from the customers, but it was so gross. And the managers didn't seem to be in a hurry to fix it. Also, I had a coworker who would steal tips from others. It created a really bad environment among the employees.
Sure. There are customers who can be really rude. One employee said a customer threw a product at him just because the item he wanted was out of stock. The employee was just doing his job and had no control over the inventory situation, but still had to face such aggression.