There was a customer who was clearly drunk. He came in late at night and started harassing one of my female coworkers. He was making inappropriate comments and getting really close to her. We had to call the police to get him to leave. It was really scary for all of us, especially my coworker who was being harassed.
Once, a customer thought that we had short - changed him by a few cents. He became so enraged that he overturned a table in the dining area. He was screaming at the top of his lungs and scaring all the other customers. We tried to show him the register tape to prove that we were correct, but he wouldn't listen. It took a long time to calm him down and clean up the mess.
Well, my worst encounter was at a burger joint. The burger I got was completely cold in the middle. It was as if they had just taken it out of the fridge and served it. The cheese wasn't even melted, and the patty tasted like it had been sitting there for days. It was really a disappointment considering how much I was looking forward to that burger.
I once had a piece of KFC chicken that was so greasy it made me feel sick just looking at it. When I took a bite, it was like a pool of oil in my mouth.
A friend of mine had a really bad experience. She ordered a chicken sandwich. When she bit into it, the chicken was still raw in the middle. It was a health hazard and she had to complain to the manager. They apologized and offered a replacement, but she was so put off that she never went back to that chain again. It was a horrible encounter with fast - food service.
One horror story is finding a hair in the burger. I was about to take a big bite when I saw this long strand of hair sticking out. It was so disgusting that I just pushed the plate away immediately.
Another is finding bugs in the food. I've heard of people opening their salad from a fast - food place and seeing a small bug crawling around. It's not only gross but also makes you question the hygiene of the place. Fast - food places are supposed to be clean and safe, but this kind of thing can really put customers off.
I was in the attic looking for some old stuff. As I moved a box, a swarm of tiny spiders came pouring out. They were all over my hands and arms. I panicked and ran out of the attic, brushing them off as I went. It was like a living nightmare, and I still shudder when I think about it.
One of my worst customer support horror stories was with an airline. I had a flight cancellation due to bad weather. But when I called customer support to rebook, I was put on hold for over two hours! And when they finally answered, the agent was rude and unhelpful, just repeating the same scripted lines without actually trying to find a solution for me.
There was this one instance at a museum. I was standing near an exhibit, looking at it intently. A family walked up and the mother asked me if I could explain the significance of the piece. I politely said I was just a visitor. But she gave me this look like she thought I was lying. It made me feel so awkward. I guess it's because I was standing still and looking like I was knowledgeable. However, it really put a damper on my day as I then felt self - conscious about just being in the museum.
Sure. A server once had a customer who changed their order multiple times. After the food finally arrived, the customer said they didn't like it and demanded a different meal for free. When the server said that wasn't possible, the customer started to make a scene, shouting insults at the server in front of other customers.
Food contamination is very common. Like the presence of foreign objects such as hair, plastic pieces or bugs in the food. It's really off - putting.