One horror story could be long hours with little break. An employee might have to work 10 - 12 hours straight during peak seasons like Christmas. There's so much pressure to meet sales targets that they can't even take a proper lunch break. Another could be dealing with difficult customers. Some customers would come in, demand a product that's out of stock, and then yell at the employee as if it was their fault.
Some employees had to deal with really old and malfunctioning equipment in the store. For example, the cash register would often freeze during a busy time, causing long lines and angry customers. And there was hardly any technical support to fix it quickly. Additionally, there were safety concerns. Boxes were often stacked in a way that could easily fall and hurt someone, but the store didn't seem to care much about reorganizing it in a safer way.
Well, I heard of an instance where an employee was promised a raise after hitting a certain sales milestone. They worked really hard and achieved it. But then, the management found some flimsy excuse not to give the raise. Also, there were inventory issues. The store would often receive damaged goods, and the employees were blamed for not noticing right away, even though it was the shipping or warehouse's fault.
One 'radio shack horror story' could be about a customer who went in to buy a simple radio part. They were given the wrong part by an inexperienced staff member. When they got home and tried to use it, it caused a short circuit in their precious radio equipment that they had spent a lot of money on.
Sure. There was an employee who was accused of stealing. Apparently, there was a small inventory discrepancy. But instead of properly investigating, the manager immediately accused the employee in front of everyone. It turned out later that it was a mistake in the inventory system, but the employee's reputation was already damaged.
Another horror story was the lack of proper security measures in the store. There were instances of shoplifting that put employees in danger. They were not trained well enough on how to handle such situations, and sometimes they were blamed for the losses even though it was not really their fault. Some employees also had to deal with people coming into the store just to use the facilities and make a mess without buying anything, and they had no real way to stop them.
Perhaps there were issues with workplace bullying. A new employee at Lush might have been targeted by some of the more senior employees. They could have been made fun of for not being fast enough at serving customers or for making small mistakes. This created a really hostile work environment for the new employee, and they may have even considered leaving the job because of it.
Some employees have had to deal with unruly guests. There are cases where guests verbally abuse employees for minor issues like a ride being closed temporarily. An employee at a Disney store once shared that a customer got really angry because the item they wanted was out of stock and started shouting and using inappropriate language. The employee was left feeling very distressed but had to keep their composure as per company policy.
One horror story could be about the extremely long working hours. An employee might have been made to work 12 - 14 hours a day during peak seasons like Christmas without proper overtime pay. They were constantly exhausted but still had to meet high sales targets.
In a coffee shop, I was sitting at a corner table working on my laptop. A woman walked up to me and asked me to make her a special coffee. I was shocked and told her I was just a customer. She then said I looked like I worked there. I was so embarrassed. I think it might be because I was wearing a black shirt similar to the baristas' uniforms. But it was still a very uncomfortable situation that made me not want to go back to that coffee shop for a while.
One horror story could be dealing with extremely rude guests. Some guests might yell at employees for no good reason, like if a ride breaks down briefly. An employee once told me that a guest got angry because a character they wanted to see was on a break. The guest started shouting and making a scene, which was really scary for the employee.
There have been reports of strict management styles. For example, some managers might be overly critical of employees' work. An employee could spend weeks on a project, only to have it completely torn apart by a manager without much constructive feedback on how to improve, leaving the employee feeling demoralized.
One horror story could be a subway employee constantly facing rude and aggressive customers. They might get yelled at just for minor things like a slight delay in service. For example, a customer once threw their food at an employee because the sandwich had a little too much mayo. It was really unfair and scary for the employee.