Another horror story was the lack of proper security measures in the store. There were instances of shoplifting that put employees in danger. They were not trained well enough on how to handle such situations, and sometimes they were blamed for the losses even though it was not really their fault. Some employees also had to deal with people coming into the store just to use the facilities and make a mess without buying anything, and they had no real way to stop them.
One horror story could be about pre - ordering a highly anticipated game from Gamestop. You pay in full months in advance, but on the release day, they tell you there was a shipping issue and they don't have your copy. You've been waiting excitedly and end up empty - handed while they just offer a refund or make you wait even longer for a replacement.
There was a case where a Gamestop customer traded in a large number of games to get store credit for a new console. The store initially valued the trade - ins fairly. But when it came time to complete the transaction, they mysteriously 'found' issues with some of the games and reduced the store credit value significantly. The customer had already boxed up his old console to trade in and was left feeling cheated.
Sure. The workplace environment in some Gamestop stores was really bad. There were often old and dirty facilities. The stores were small and cramped, making it uncomfortable for both the employees and the customers. The air - conditioning sometimes didn't work well, especially during hot summers, which made it a very unpleasant place to work.
One horror story could be about a customer who pre - ordered a highly anticipated game at GameStop. They were promised a special edition with exclusive in - game items. When they went to pick it up on release day, the store had no record of their pre - order. They were given a standard edition instead and the staff was unhelpful in resolving the issue.
Perhaps there were issues with workplace bullying. A new employee at Lush might have been targeted by some of the more senior employees. They could have been made fun of for not being fast enough at serving customers or for making small mistakes. This created a really hostile work environment for the new employee, and they may have even considered leaving the job because of it.
Some employees have had to deal with unruly guests. There are cases where guests verbally abuse employees for minor issues like a ride being closed temporarily. An employee at a Disney store once shared that a customer got really angry because the item they wanted was out of stock and started shouting and using inappropriate language. The employee was left feeling very distressed but had to keep their composure as per company policy.
One horror story could be about the extremely long working hours. An employee might have been made to work 12 - 14 hours a day during peak seasons like Christmas without proper overtime pay. They were constantly exhausted but still had to meet high sales targets.
In a coffee shop, I was sitting at a corner table working on my laptop. A woman walked up to me and asked me to make her a special coffee. I was shocked and told her I was just a customer. She then said I looked like I worked there. I was so embarrassed. I think it might be because I was wearing a black shirt similar to the baristas' uniforms. But it was still a very uncomfortable situation that made me not want to go back to that coffee shop for a while.
One horror story could be dealing with extremely rude guests. Some guests might yell at employees for no good reason, like if a ride breaks down briefly. An employee once told me that a guest got angry because a character they wanted to see was on a break. The guest started shouting and making a scene, which was really scary for the employee.
There have been reports of strict management styles. For example, some managers might be overly critical of employees' work. An employee could spend weeks on a project, only to have it completely torn apart by a manager without much constructive feedback on how to improve, leaving the employee feeling demoralized.