What are some memorable funny dumb customer stories in the retail industry?
At a shoe store, a customer tried on a pair of shoes and then asked if they came with 'built - in feet'. I just stared at them for a second before realizing they were joking. But it was still a really strange thing to say. If it was a serious question, it would be quite dumb.
A lady came into a department store and asked for a 'dress for a horse - riding event'. I showed her some nice equestrian - style dresses. But she then said she wanted a dress that she could actually ride the horse while wearing it, like a onesie for a horse and rider. It took me a while to convince her that such a thing doesn't exist in the normal clothing world.
What are some of the scariest customer stories in the retail industry?
A customer in a clothing store once threw a fit because she thought a dress was a different color in the store light compared to outside. She started pulling clothes off the racks and screaming. It was chaos.
What are the most memorable funny customer stories in the service industry?
In a hotel, a guest called the front desk asking for a wake - up call from a 'famous singer'. The staff managed to play a song by his favorite singer as the wake - up call. Another story is from a taxi driver whose customer tried to pay with a handful of seashells, claiming they were 'ancient currency'.
Share some funny dumb customer stories.
One time, a customer came into the coffee shop and asked for a 'latte with no coffee'. I was so confused. I had to explain that a latte is mainly made of coffee and milk. In the end, they settled for a cup of hot milk.
Can you share some funny retail customer stories?
Sure. One time a customer came into the store looking for a 'left - handed' hammer. When I told him hammers are not left - or right - handed, he insisted that he could only use a left - handed one. Another time, a lady tried to return a pair of shoes that were clearly worn out, saying they were defective from the start, but she had actually hiked a mountain in them.
What are some well - known customer relationship management success stories in the retail industry?
Nordstrom is a well - known example. They are renowned for their excellent customer service, which is a key part of CRM. Their sales associates are trained to remember customer preferences, sizes, and past purchases. This personalized service keeps customers coming back. They also have a great loyalty program that rewards customers based on their spending.
What are some retail customer horror stories?
A common retail customer horror story is related to sizing. A customer ordered a pair of shoes in their regular size from an online retailer. When the shoes arrived, they were two sizes too small. The return process was a nightmare. The website's return instructions were confusing, and when the customer finally managed to send the shoes back, they were charged a restocking fee even though it was clearly the retailer's fault for the incorrect sizing. Another story is about a customer who was in a physical store trying to return an unopened item. The store manager made up all sorts of rules on the spot to deny the return, even though the item was within the return policy period.
What are some funny rude customer stories in the service industry?
At a clothing store, a customer was rude to the salesperson, saying the clothes were all 'ugly rags'. But then, as she was trying on a pair of pants in the fitting room, she got stuck and had to call for help. When the salesperson came to assist, she was still trying to act all high - and - mighty, but it was really funny to see her in that situation.
What are some of the most memorable funny angry customer stories?
There was this one customer at a electronics store. He was angry because the new phone he bought had a tiny scratch on it. He stormed in demanding a new one immediately. The store manager simply took out a marker and colored over the scratch, making it invisible. The customer was so stunned he just laughed and left happily.
What are some of the most memorable funny mechanic customer stories?
Well, there was this customer who thought his car was haunted. Every time he started it, there was a spooky noise. Turns out, a mouse had made a nest in the engine and was moving around. Another story is about a customer who filled his windshield washer fluid with vodka by mistake. When he tried to clean the windshield, the whole car smelled like a bar.
What are the most memorable funny dumb dog stories?
One memorable story is about a dog that tried to bury a bone in the hardwood floor. It scratched at the floor for ages as if it could dig a hole right there. It was hilarious to watch its determination.