computer tech horror stories

In a company, a virus spread through the network like wildfire. It started encrypting all the files on the computers. The IT department tried everything but couldn't stop it in time. The company had to pay a huge ransom to get the decryption key. Even then, some files were permanently lost because the encryption process was corrupted for some of them.

One horror story is when a customer spilled coffee on their laptop and then called tech support. They expected the laptop to be fixed for free immediately. They were rude and refused to accept that it was their fault. It took ages to make them understand they had to pay for the repair.

There are also horror stories about data loss. A customer might accidentally delete important files and then expect the tech support to magically recover everything. Even if it's possible to recover some data, it's not always a 100% solution. And some customers get really angry when they realize that not all their data can be retrieved. This can lead to a very unpleasant tech support experience.

I once heard about a computer system in a hospital that malfunctioned. The medical records were all jumbled up. Doctors couldn't access the correct patient information during surgeries and critical treatments. It was a nightmare as it put patients' lives at risk.

A customer reported that his computer was making strange noises. The tech support guy spent hours trying to figure it out. In the end, it was just a pair of headphones that had fallen behind the computer and was amplifying the normal fan noise. It was so funny that such a simple thing caused so much confusion.

One inspiring story is of a non - profit organization. They used TestOut's resources to train their volunteers in basic computer skills. This enabled them to better manage their data, communicate with donors more effectively, and expand their reach in the community.

One funny story is about a tech support guy. A customer called saying their computer mouse wasn't working. After a long series of questions, the tech support guy finally realized that the customer had put a piece of tape over the optical sensor of the mouse because they thought it was a 'dirt protector'. When they removed the tape, the mouse worked fine.

Sure. One success story could be a small business that used TestOut's training programs to upskill their IT staff. As a result, they were able to improve their in - house tech support, reducing the need to outsource for basic IT issues and saving costs.

I heard a story where a user called because they couldn't print. After a lot of back - and - forth, it was discovered that the printer wasn't turned on. Another funny one was when a user thought their computer had been hacked because their cursor was moving on its own. It turned out their dog was nudging the mouse while it was on the floor. One more was a user who couldn't log into their account. They had forgotten their password, but were insisting that the computer was at fault.

Well, here are some. A person reported that their keyboard was typing random letters. Tech support asked if anything was spilled on it. The user said no. Eventually, they found out the user's cat was walking on the keyboard. Also, a guy called saying his computer was making a strange noise. It ended up being a piece of paper stuck in the fan. There was also a case where a user thought their monitor was broken as it was black, but they had just accidentally turned it off.