best concierge stories

One of the best concierge stories I've heard was about a concierge in a luxury hotel. A guest had forgotten their important business documents at home. The concierge managed to contact the guest's assistant, arranged for the documents to be scanned and sent over, and then printed them out in time for the guest's meeting. It was truly amazing how the concierge went above and beyond to help the guest.

Well, for me, one element is going above and beyond what is expected. Like when a concierge spends extra time to find a rare item for a guest. Another is quick thinking. If there's a problem, a good concierge can solve it fast. For example, if a guest misses their flight, a great concierge can quickly rebook and arrange transportation to the airport.

One common element is miscommunication. For example, the concierge might misunderstand what the guest wants and make wrong arrangements. Another is negligence. Just like in the story where the concierge didn't take proper care of a guest's item. Also, over - promising is a big one. Promising things that can't be delivered, like the reservation that wasn't made.

A black card concierge once helped a client who was a huge art lover. The client wanted to visit a private art collection that was not open to the public. The concierge used their extensive network to get in touch with the owner of the collection. After some negotiations, they arranged a private tour for the client. The client was able to view some rare and priceless works of art up close, all thanks to the concierge's efforts.

I know of a story where a concierge at a hotel was given the task of looking after a guest's valuable antique while they went out for a day. However, the concierge carelessly left it in an unsecured area. When the guest returned, the antique was damaged. The concierge's negligence led to a huge loss for the guest and a lot of unpleasantness ensued.

One story I heard was about a cardholder who was in a small town and desperately needed a specific type of rare wine for a special occasion. The Amex black card concierge managed to track down a bottle from a private collector nearby and had it delivered within hours. It was like magic for the cardholder.

One remarkable story involves a client who was planning a surprise proposal. The black card concierge took care of every detail. They found the perfect location, a secluded beach at sunset. They arranged for a horse - drawn carriage to take the couple there, had a professional photographer hidden to capture the moment, and even organized a private fireworks display after the proposal was accepted. It was an incredibly romantic and well - organized event.

I know of a story where a cardholder was a huge fan of a famous artist. The Amex black card concierge got the cardholder backstage passes to the artist's sold - out concert and even arranged for a private meet - and - greet. The cardholder was over the moon. It just goes to show how the concierge can make dreams come true for cardholders.

The 'best of 2019 stories' could contain stories about amazing achievements in different fields. For example, scientific breakthroughs that made headlines in 2019. There could also be stories about cultural events that had a big impact on society, like a large - scale art exhibition or a music festival that brought people together.

The best stories in 'podcast best stories' could also be those that focus on personal growth. They might feature people's experiences of self - discovery, learning new skills, and how they changed their lives for the better. These kinds of stories can be very motivational for the listeners.