I know of a story where a concierge at a hotel was given the task of looking after a guest's valuable antique while they went out for a day. However, the concierge carelessly left it in an unsecured area. When the guest returned, the antique was damaged. The concierge's negligence led to a huge loss for the guest and a lot of unpleasantness ensued.
One of the best concierge stories I've heard was about a concierge in a luxury hotel. A guest had forgotten their important business documents at home. The concierge managed to contact the guest's assistant, arranged for the documents to be scanned and sent over, and then printed them out in time for the guest's meeting. It was truly amazing how the concierge went above and beyond to help the guest.
A black card concierge once helped a client who was a huge art lover. The client wanted to visit a private art collection that was not open to the public. The concierge used their extensive network to get in touch with the owner of the collection. After some negotiations, they arranged a private tour for the client. The client was able to view some rare and priceless works of art up close, all thanks to the concierge's efforts.
One common element is miscommunication. For example, the concierge might misunderstand what the guest wants and make wrong arrangements. Another is negligence. Just like in the story where the concierge didn't take proper care of a guest's item. Also, over - promising is a big one. Promising things that can't be delivered, like the reservation that wasn't made.
One story I heard was about a cardholder who was in a small town and desperately needed a specific type of rare wine for a special occasion. The Amex black card concierge managed to track down a bottle from a private collector nearby and had it delivered within hours. It was like magic for the cardholder.
One 'as is horror story' could be about an old, abandoned house. People say that at night, strange noises come from it. There are whispers and creaking sounds, as if the house itself is alive. Shadows move across the broken windows, and those who dare to get close feel a sudden chill in the air.
One horror story is about an old, abandoned asylum. People say at night, you can hear the screams of the patients who were once tortured there. The hallways are dark and cold, and there are strange markings on the walls.
One horror story is about an old, abandoned mansion. People say that at midnight, strange noises come from it. Lights flicker in the empty rooms, and there are reports of shadowy figures moving around. It's said that a family was brutally murdered there decades ago, and their spirits still haunt the place.
Sure. One of the horror stories could be about a haunted house where strange noises are heard at night. People living nearby claim to see shadowy figures moving in the windows.
Sure. One IT horror story is about a company that had all its data encrypted by ransomware. The backup systems also failed, and they had to pay a huge sum to get the decryption key. It was a nightmare as they lost a lot of important business data during that time.
Sure. One time I got into a rideshare and the driver was smoking. The whole car smelled awful and it made me feel sick during the ride.