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If ROG equipment encountered problems, the best solution was to find after-sales service. For example, a user purchased a ROG laptop in November 2023. There was a probability that the system could not be woken up after hibernating or turning off the screen, the CPU temperature was high, and the CPU output could not be used. At the beginning, he consulted the store and the after-sales service, but the problem was not solved. He tried to solve it by referring to online information, but it was fruitless. Finally, at the end of May 2024, he went to Asus for after-sales maintenance. After testing, it was determined that the computer's motherboards needed to be replaced, and the problem was solved after two motherboards were replaced. In addition, there was a computer enthusiast who bought a damaged ROG board for 50 yuan and successfully repaired it to assemble the game console. The board originally encountered a boot failure, but after careful inspection and maintenance, it was successfully repaired and retained its powerful functions. However, this was an example of self-repair by DIYers. For most users, after-sales maintenance was a more reliable way.

The ROG 7 Pro had the following features: - ** In terms of packaging **: The packaging is all black, and the special paper material makes it rich in texture. The upper and lower boxes are connected by the magnetic suction of the Cyber Flight Panel faith console. The box contained an instruction manual, a protective case, a card removal pin, a charger, a data cable, and a cooling fan 7 and a storage bag at the bottom. It was different from other mobile phone packaging. Not only did it come with essential accessories, but it also added additional items to make it more game-like. - ** Special features **: The " Secret Key " to activate the hidden mission on ROG 7 Pro is the Cyber Flight Panel. When it's turned on, it can be placed on the " console " and pressed to interact with the phone. After that, you can win a Mini games with the phone to obtain exclusive rewards. During the game, it could reflect its body sensing function and Airtrigger function. - ** Exterior design **: The back cover is made of elegant white, removing unnecessary lines and eliminating the black matrix. The word " 07 " and the ROG Logo at the bottom indicate its identity. The white backboard had a two-color treatment, and different areas had different texture, which enriched the look and feel. At the same time, the ROG personality window and the cool air valve were integrated. The ROG personality window could display different animation effects in different scenes. There were many modes and adjustment functions. - ** In terms of hardware configuration **: It weighs 246g, size 173mm × 77mm × 10.4mm, is waterproof to IP 54, and uses the Android13 operating system. The processor is the Snapdragon 8Gen 2, an 8-core processor, and a 3.2Gtz Adreno.

ROG's after-sales phone number is 400 - 616 - 6655. You can also call 400 - 000 - 7555 (ROG game phone) for related after-sales inquiries.

The ROG offline maintenance points in the country are distributed in Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen (repeated), Yangzhou, Nan Chang, Shen Yang, He Fei, Shen Zhen (repeated), Zhu Hai, Luo Yang, Ha Bin, Shijiazhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Fu Shan, Ning De, Bao Ji, Tai Yuan, Yang Yang, Kun Ming, Hai Kou, Ning Bo (repeated), Yin Chuan, Xi Ning and other large and medium cities. You can check the specific ROG offline repair point address through the official website of Asus-pull down to the bottom of the page-Service and Support-Asus Service Center, or you can call the Asus repair appointment number 400 - 611 - 6698 to check the repair address (the repair address can be inquired by calling). In addition, you can also use the official Asus APP to check the nearest service outlets (including address, contact number, business hours, etc.).

There were many models of ROG gaming phones, such as the ROG gaming phone 9 series (including the ROG gaming phone 9 and the ROG gaming phone 9 Pro). The ROG game phone 9 series performed well in terms of performance. It was equipped with the Snapdragon 8 Extreme edition processor, using TMC's 3mm technology and the new generation of Oryon CPU architecture. It included two super cores and six performance cores. The highest frequency was as high as 4.32Hz, and it had an excellent performance score in Ann Bunny's performance. Its CPU performance was increased by 40%, and the integrated Hexagon NCPU increased AI performance by 40%. Through exclusive tuning, it could achieve the best performance in X mode. Combined with up to 24GB of LPDR 5X RAM and 1TL UFS4.0 ROM, the game ran smoothly. In terms of heat dissipation, it was equipped with a matrix liquid-cooled cooling architecture 9.0. It adopted a five-stage SoC design, combined with Boron Nitride, thermal copper columns, and a new large graphene material to quickly conduct heat and avoid heat accumulation. There were also accessories such as the Cool Fan X Pro and the ROG Glacier Liquid Cooler to further improve the heat dissipation efficiency. On the screen side, it was equipped with a 6.78-inch Samsung E6 material flexible straight screen with a high refresh rate of 185 Hertz, which could avoid high-speed screen smear and tearing. With a 720 Hertz touch sample rate, it responded quickly. The peak brightness of 2500nits ensured that the outdoor screen content was clearly visible. On the video, the entire series was equipped with a 32-million-pel front lens and a 50-million-pel rear main camera. It supported a variety of AI shooting functions. The ROG9 Pro's aniMe Vision light display matrix screen was composed of 648 Mini-LED, supported Chinese display, and could be customized with animations and text. It could also be combined with shoulder buttons to play classic pixel-style games. On the exterior design, it continued the iconic and customized design. The diagonal lines were combined with nano-texture, and there were bright and dull materials, giving it a sense of exquisiteness. The early ASUS ROG gaming phone used an overclock version of the Snapdragon 845 processor with a frequency of up to 2.96GB. It was equipped with AirTriggers keys, a 90Hz refresh rate screen, a temperature plate cooling system, Aura LED lighting effects, and a side custom interface. These all reflected the characteristics and advantages of ROG gaming phones at different stages.

There are many models of ASUS ROG gaming phones, such as the ROG gaming phone 8, which was announced on January 9, 2024, released on January 16, and launched on January 18. It comes with the third generation Snapdragon 8 mobile platform.(3.3GB frequency, CPU performance increased by 30%, CPU performance increased by 25%). The system had a built-in Solar Core engine. Combined with X mode, it could allow mainstream games such as "Original Gods" and "Collapse: Star Dome Railroad" to run at full frame quality. The screen adopted an E6 165Hz refresh rate AMOLED display, and it supported 1 - 120Hz refresh rate self-adaptation. The ROG Gaming Phone 9, which was announced on October 22nd and released on November 19th, 2024, was equipped with the Snapdragon 8 Extreme Mobile Platform, equipped with a matrix liquid-cooled cooling architecture of 9.0, a 185HZ high-brush esports screen, a 32-million-pel front lens, and a 50-million-pel rear LYT700 main camera. The aniMe Vision light display matrix screen was increased to 648 Mini-LED, and many advanced AI functions were introduced to cover the dimensions of video, gaming, and daily use. In addition, the ROG Gaming Phone 9PE was discovered by overseas media (model number "ASUS_AL2401_N"). It was expected to be positioned lower than the ROG Phone 9 and would be equipped with the Snapdragon 8Gen 3 mobile platform. It was expected to be equipped with a size OLED screen, support high refresh rate and high sample rate, a rear multi-camera system (the main camera may be 50 million pixels and have a super wide-angle lens), a built-in high-capacity battery, and support for fast cable charging.

ROG Player Nation was a Motherboard brand under the Taiwan technology company Asus, founded in June 2006. Its product line covered motherboards, graphics cards, laptops, desktop computers, mice, sound cards, headphones, and many other product lines. It also included handhelds, gaming phones, monitors, network equipment, audio equipment, Slash, and eSports peripheral products. ROG adhered to the concept of " only to surpass " and was committed to providing the ultimate and hardcore eSports equipment for players around the world. Over the years, its products had broken hundreds of overclock world records and constantly led the development of top-notch hardware. It had become the first choice for hardcore players and hardcore geeks. In addition to pursuing excellence in its products, ROG was also actively involved in the eSports field. It participated in and sponsored various large-scale international gaming competitions, and launched the ROG Slash series of trendy products. It invited influential figures from different fields around the world to form an All Star spokesperson lineup to enhance the brand image and promote the brand concept.

The ASUS ROG product service line was 400 - 616 - 6655, and there was also a dedicated service line 400 - 091 - 9520.

You can go to the official website of Asus, scroll down to the bottom of the page, and click on Service and Support-Asus Service Center to inquire about ROG's after-sales service network. You can also call Asus maintenance appointment number 400 - 611 - 6698 (repair address can be inquired by calling). There are service outlets in many large and medium-sized cities across the country, such as Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, etc. If you live in a remote area, you can consider sending it to the nearest ROG service center for testing and maintenance. If you live in the city, you can also call the customer service line to ask for the repair address nearby.

At present, only ROG's offline physical stores were found in Wuchang Wanxiang City, Changsha IFS, Guiyang Wanxiang City, Hangzhou Longhu Binjiang Tianjie, and other places. Due to the limited reference materials, there may be other offline physical stores that were not mentioned.