ROG's after-sales phone number is 400 - 616 - 6655. You can also call 400 - 000 - 7555 (ROG game phone) for related after-sales inquiries.
The ASUS ROG product service line was 400 - 616 - 6655, and there was also a dedicated service line 400 - 091 - 9520.
You can go to the official website of Asus, scroll down to the bottom of the page, and click on Service and Support-Asus Service Center to inquire about ROG's after-sales service network. You can also call Asus maintenance appointment number 400 - 611 - 6698 (repair address can be inquired by calling). There are service outlets in many large and medium-sized cities across the country, such as Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, etc. If you live in a remote area, you can consider sending it to the nearest ROG service center for testing and maintenance. If you live in the city, you can also call the customer service line to ask for the repair address nearby.
ASUS ROG's after-sales service network covers all major cities in the country, including Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen, Yang Zhou, Nan Chang, Shen Yang, He Fei, Shen Zhen, Zhu Hai, Luo Yang, Ha Bin, Shijiazhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Shan, Ning De, Bao Ji, Tai Yuan, Mi Yang, Kun Ming, Hai Kou, Ning Bo, Yin Chuan, Xi Ning, etc. You can check the repair address by calling the ASUS repair appointment number 400 - 611 - 6698. You can also enter the ASUS official website, scroll down to the bottom of the page, and click on the ASUS service center in the service and support section. If you live in a remote location, you can consider sending it to the nearest ROG service center for inspection and repair. Many brands have door-to-door pick-up services or cooperative courier stations to choose from, but you have to check the relevant policies and ensure the safety of the packaging. If you are in the city, you can call the customer service line to ask for the nearby repair address.
There was a ROG Asus Playerland Computer and Mobile Phone After-sales Service Center (Shanghai Changjiang South Road Store) in Shanghai Baoshan District. It was located at No. 2, Lane 99, Changjiang South Road. The postcode was 201900. The contact number was 021 - 54592316. www.asus.com.cn/support/Service addition, you can also check the information about the computer service network in the player country through the official website:
The 24-hour after-sales service number of the ASUS ROG player country was 400 - 966 - 8255. You can call this service line during the guarantee period. If you seek technical services, you need to clearly inform the product model, product serial number, BIOS version, matching hardware, detailed fault symptoms, etc., so that Asus engineers can solve the problem more accurately and quickly. At the same time, it also provided 24-hour door-to-door service (34-minute quick door-to-door service). You could also click [Make an appointment now] to arrange for engineers to come to the door first. You could also go to the official website homepage and click to consult customer service for more after-sales information.
The ROG 7 Pro had the following features: - ** In terms of packaging **: The packaging is all black, and the special paper material makes it rich in texture. The upper and lower boxes are connected by the magnetic suction of the Cyber Flight Panel faith console. The box contained an instruction manual, a protective case, a card removal pin, a charger, a data cable, and a cooling fan 7 and a storage bag at the bottom. It was different from other mobile phone packaging. Not only did it come with essential accessories, but it also added additional items to make it more game-like. - ** Special features **: The " Secret Key " to activate the hidden mission on ROG 7 Pro is the Cyber Flight Panel. When it's turned on, it can be placed on the " console " and pressed to interact with the phone. After that, you can win a Mini games with the phone to obtain exclusive rewards. During the game, it could reflect its body sensing function and Airtrigger function. - ** Exterior design **: The back cover is made of elegant white, removing unnecessary lines and eliminating the black matrix. The word " 07 " and the ROG Logo at the bottom indicate its identity. The white backboard had a two-color treatment, and different areas had different texture, which enriched the look and feel. At the same time, the ROG personality window and the cool air valve were integrated. The ROG personality window could display different animation effects in different scenes. There were many modes and adjustment functions. - ** In terms of hardware configuration **: It weighs 246g, size 173mm × 77mm × 10.4mm, is waterproof to IP 54, and uses the Android13 operating system. The processor is the Snapdragon 8Gen 2, an 8-core processor, and a 3.2Gtz Adreno.
If ROG equipment encountered problems, the best solution was to find after-sales service. For example, a user purchased a ROG laptop in November 2023. There was a probability that the system could not be woken up after hibernating or turning off the screen, the CPU temperature was high, and the CPU output could not be used. At the beginning, he consulted the store and the after-sales service, but the problem was not solved. He tried to solve it by referring to online information, but it was fruitless. Finally, at the end of May 2024, he went to Asus for after-sales maintenance. After testing, it was determined that the computer's motherboards needed to be replaced, and the problem was solved after two motherboards were replaced. In addition, there was a computer enthusiast who bought a damaged ROG board for 50 yuan and successfully repaired it to assemble the game console. The board originally encountered a boot failure, but after careful inspection and maintenance, it was successfully repaired and retained its powerful functions. However, this was an example of self-repair by DIYers. For most users, after-sales maintenance was a more reliable way.
ROG Player Nation was a Motherboard brand under the Taiwan technology company Asus, founded in June 2006. Its product line covered motherboards, graphics cards, laptops, desktop computers, mice, sound cards, headphones, and many other product lines. It also included handhelds, gaming phones, monitors, network equipment, audio equipment, Slash, and eSports peripheral products. ROG adhered to the concept of " only to surpass " and was committed to providing the ultimate and hardcore eSports equipment for players around the world. Over the years, its products had broken hundreds of overclock world records and constantly led the development of top-notch hardware. It had become the first choice for hardcore players and hardcore geeks. In addition to pursuing excellence in its products, ROG was also actively involved in the eSports field. It participated in and sponsored various large-scale international gaming competitions, and launched the ROG Slash series of trendy products. It invited influential figures from different fields around the world to form an All Star spokesperson lineup to enhance the brand image and promote the brand concept.
The ROG offline maintenance points in the country are distributed in Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen (repeated), Yangzhou, Nan Chang, Shen Yang, He Fei, Shen Zhen (repeated), Zhu Hai, Luo Yang, Ha Bin, Shijiazhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Fu Shan, Ning De, Bao Ji, Tai Yuan, Yang Yang, Kun Ming, Hai Kou, Ning Bo (repeated), Yin Chuan, Xi Ning and other large and medium cities. You can check the specific ROG offline repair point address through the official website of Asus-pull down to the bottom of the page-Service and Support-Asus Service Center, or you can call the Asus repair appointment number 400 - 611 - 6698 to check the repair address (the repair address can be inquired by calling). In addition, you can also use the official Asus APP to check the nearest service outlets (including address, contact number, business hours, etc.).
There were many models of ROG gaming phones, such as the ROG gaming phone 9 series (including the ROG gaming phone 9 and the ROG gaming phone 9 Pro). The ROG game phone 9 series performed well in terms of performance. It was equipped with the Snapdragon 8 Extreme edition processor, using TMC's 3mm technology and the new generation of Oryon CPU architecture. It included two super cores and six performance cores. The highest frequency was as high as 4.32Hz, and it had an excellent performance score in Ann Bunny's performance. Its CPU performance was increased by 40%, and the integrated Hexagon NCPU increased AI performance by 40%. Through exclusive tuning, it could achieve the best performance in X mode. Combined with up to 24GB of LPDR 5X RAM and 1TL UFS4.0 ROM, the game ran smoothly. In terms of heat dissipation, it was equipped with a matrix liquid-cooled cooling architecture 9.0. It adopted a five-stage SoC design, combined with Boron Nitride, thermal copper columns, and a new large graphene material to quickly conduct heat and avoid heat accumulation. There were also accessories such as the Cool Fan X Pro and the ROG Glacier Liquid Cooler to further improve the heat dissipation efficiency. On the screen side, it was equipped with a 6.78-inch Samsung E6 material flexible straight screen with a high refresh rate of 185 Hertz, which could avoid high-speed screen smear and tearing. With a 720 Hertz touch sample rate, it responded quickly. The peak brightness of 2500nits ensured that the outdoor screen content was clearly visible. On the video, the entire series was equipped with a 32-million-pel front lens and a 50-million-pel rear main camera. It supported a variety of AI shooting functions. The ROG9 Pro's aniMe Vision light display matrix screen was composed of 648 Mini-LED, supported Chinese display, and could be customized with animations and text. It could also be combined with shoulder buttons to play classic pixel-style games. On the exterior design, it continued the iconic and customized design. The diagonal lines were combined with nano-texture, and there were bright and dull materials, giving it a sense of exquisiteness. The early ASUS ROG gaming phone used an overclock version of the Snapdragon 845 processor with a frequency of up to 2.96GB. It was equipped with AirTriggers keys, a 90Hz refresh rate screen, a temperature plate cooling system, Aura LED lighting effects, and a side custom interface. These all reflected the characteristics and advantages of ROG gaming phones at different stages.