There were many models of ROG gaming phones, such as the ROG gaming phone 9 series (including the ROG gaming phone 9 and the ROG gaming phone 9 Pro). The ROG game phone 9 series performed well in terms of performance. It was equipped with the Snapdragon 8 Extreme edition processor, using TMC's 3mm technology and the new generation of Oryon CPU architecture. It included two super cores and six performance cores. The highest frequency was as high as 4.32Hz, and it had an excellent performance score in Ann Bunny's performance. Its CPU performance was increased by 40%, and the integrated Hexagon NCPU increased AI performance by 40%. Through exclusive tuning, it could achieve the best performance in X mode. Combined with up to 24GB of LPDR 5X RAM and 1TL UFS4.0 ROM, the game ran smoothly. In terms of heat dissipation, it was equipped with a matrix liquid-cooled cooling architecture 9.0. It adopted a five-stage SoC design, combined with Boron Nitride, thermal copper columns, and a new large graphene material to quickly conduct heat and avoid heat accumulation. There were also accessories such as the Cool Fan X Pro and the ROG Glacier Liquid Cooler to further improve the heat dissipation efficiency. On the screen side, it was equipped with a 6.78-inch Samsung E6 material flexible straight screen with a high refresh rate of 185 Hertz, which could avoid high-speed screen smear and tearing. With a 720 Hertz touch sample rate, it responded quickly. The peak brightness of 2500nits ensured that the outdoor screen content was clearly visible. On the video, the entire series was equipped with a 32-million-pel front lens and a 50-million-pel rear main camera. It supported a variety of AI shooting functions. The ROG9 Pro's aniMe Vision light display matrix screen was composed of 648 Mini-LED, supported Chinese display, and could be customized with animations and text. It could also be combined with shoulder buttons to play classic pixel-style games. On the exterior design, it continued the iconic and customized design. The diagonal lines were combined with nano-texture, and there were bright and dull materials, giving it a sense of exquisiteness. The early ASUS ROG gaming phone used an overclock version of the Snapdragon 845 processor with a frequency of up to 2.96GB. It was equipped with AirTriggers keys, a 90Hz refresh rate screen, a temperature plate cooling system, Aura LED lighting effects, and a side custom interface. These all reflected the characteristics and advantages of ROG gaming phones at different stages.
There are many models of ASUS ROG gaming phones, such as the ROG gaming phone 8, which was announced on January 9, 2024, released on January 16, and launched on January 18. It comes with the third generation Snapdragon 8 mobile platform.(3.3GB frequency, CPU performance increased by 30%, CPU performance increased by 25%). The system had a built-in Solar Core engine. Combined with X mode, it could allow mainstream games such as "Original Gods" and "Collapse: Star Dome Railroad" to run at full frame quality. The screen adopted an E6 165Hz refresh rate AMOLED display, and it supported 1 - 120Hz refresh rate self-adaptation. The ROG Gaming Phone 9, which was announced on October 22nd and released on November 19th, 2024, was equipped with the Snapdragon 8 Extreme Mobile Platform, equipped with a matrix liquid-cooled cooling architecture of 9.0, a 185HZ high-brush esports screen, a 32-million-pel front lens, and a 50-million-pel rear LYT700 main camera. The aniMe Vision light display matrix screen was increased to 648 Mini-LED, and many advanced AI functions were introduced to cover the dimensions of video, gaming, and daily use. In addition, the ROG Gaming Phone 9PE was discovered by overseas media (model number "ASUS_AL2401_N"). It was expected to be positioned lower than the ROG Phone 9 and would be equipped with the Snapdragon 8Gen 3 mobile platform. It was expected to be equipped with a size OLED screen, support high refresh rate and high sample rate, a rear multi-camera system (the main camera may be 50 million pixels and have a super wide-angle lens), a built-in high-capacity battery, and support for fast cable charging.
The ASUS ROG product service line was 400 - 616 - 6655, and there was also a dedicated service line 400 - 091 - 9520.
ROG's official customer service line was 400 - 616 - 6655. The service hours were from Monday to Sunday, 24 hours a day.
The ROG 7 Pro had the following features: - ** In terms of packaging **: The packaging is all black, and the special paper material makes it rich in texture. The upper and lower boxes are connected by the magnetic suction of the Cyber Flight Panel faith console. The box contained an instruction manual, a protective case, a card removal pin, a charger, a data cable, and a cooling fan 7 and a storage bag at the bottom. It was different from other mobile phone packaging. Not only did it come with essential accessories, but it also added additional items to make it more game-like. - ** Special features **: The " Secret Key " to activate the hidden mission on ROG 7 Pro is the Cyber Flight Panel. When it's turned on, it can be placed on the " console " and pressed to interact with the phone. After that, you can win a Mini games with the phone to obtain exclusive rewards. During the game, it could reflect its body sensing function and Airtrigger function. - ** Exterior design **: The back cover is made of elegant white, removing unnecessary lines and eliminating the black matrix. The word " 07 " and the ROG Logo at the bottom indicate its identity. The white backboard had a two-color treatment, and different areas had different texture, which enriched the look and feel. At the same time, the ROG personality window and the cool air valve were integrated. The ROG personality window could display different animation effects in different scenes. There were many modes and adjustment functions. - ** In terms of hardware configuration **: It weighs 246g, size 173mm × 77mm × 10.4mm, is waterproof to IP 54, and uses the Android13 operating system. The processor is the Snapdragon 8Gen 2, an 8-core processor, and a 3.2Gtz Adreno.
If ROG equipment encountered problems, the best solution was to find after-sales service. For example, a user purchased a ROG laptop in November 2023. There was a probability that the system could not be woken up after hibernating or turning off the screen, the CPU temperature was high, and the CPU output could not be used. At the beginning, he consulted the store and the after-sales service, but the problem was not solved. He tried to solve it by referring to online information, but it was fruitless. Finally, at the end of May 2024, he went to Asus for after-sales maintenance. After testing, it was determined that the computer's motherboards needed to be replaced, and the problem was solved after two motherboards were replaced. In addition, there was a computer enthusiast who bought a damaged ROG board for 50 yuan and successfully repaired it to assemble the game console. The board originally encountered a boot failure, but after careful inspection and maintenance, it was successfully repaired and retained its powerful functions. However, this was an example of self-repair by DIYers. For most users, after-sales maintenance was a more reliable way.
ROG Player Nation was a Motherboard brand under the Taiwan technology company Asus, founded in June 2006. Its product line covered motherboards, graphics cards, laptops, desktop computers, mice, sound cards, headphones, and many other product lines. It also included handhelds, gaming phones, monitors, network equipment, audio equipment, Slash, and eSports peripheral products. ROG adhered to the concept of " only to surpass " and was committed to providing the ultimate and hardcore eSports equipment for players around the world. Over the years, its products had broken hundreds of overclock world records and constantly led the development of top-notch hardware. It had become the first choice for hardcore players and hardcore geeks. In addition to pursuing excellence in its products, ROG was also actively involved in the eSports field. It participated in and sponsored various large-scale international gaming competitions, and launched the ROG Slash series of trendy products. It invited influential figures from different fields around the world to form an All Star spokesperson lineup to enhance the brand image and promote the brand concept.
The ROG offline maintenance points in the country are distributed in Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen (repeated), Yangzhou, Nan Chang, Shen Yang, He Fei, Shen Zhen (repeated), Zhu Hai, Luo Yang, Ha Bin, Shijiazhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Fu Shan, Ning De, Bao Ji, Tai Yuan, Yang Yang, Kun Ming, Hai Kou, Ning Bo (repeated), Yin Chuan, Xi Ning and other large and medium cities. You can check the specific ROG offline repair point address through the official website of Asus-pull down to the bottom of the page-Service and Support-Asus Service Center, or you can call the Asus repair appointment number 400 - 611 - 6698 to check the repair address (the repair address can be inquired by calling). In addition, you can also use the official Asus APP to check the nearest service outlets (including address, contact number, business hours, etc.).
ROG's after-sales phone number is 400 - 616 - 6655. You can also call 400 - 000 - 7555 (ROG game phone) for related after-sales inquiries.
iQOO had a variety of eSports phones. For example, iQO13, released on October 30, 2024, was optimized for hundreds of large-scale games, equipped with Snapdragon 8 Extreme edition and self-developed eSports chip Q2. In terms of gaming experience, the frame rate was stable when playing the Sumeru game for half an hour. When playing the Star Metal Golden Moment, the frame rate could be stable at more than 59 frames, and the power consumption was low. With the support of the Q2 eSports chip, it could achieve 2K + 144FPS super frame, and the picture was smooth and almost no delay. In addition, it also upgraded the warhammer vibration motor, drum master double, energy halo and other peripheral configuration. It had a 6150mAh large battery, and after five hours of heavy endurance test, the remaining power was 51%. The thickness of the body was less than 8mm, and it supported direct drive power supply. While charging and playing, it did not hurt the battery and did not heat up. The screen used the BOE 2KQ10 Zhufeng screen, and it had the OLED-circle-light eye-protection technology. The iQOO Neo 9S Pro was also an esports phone. It was equipped with the Tianji 9300 + processor and the self-developed chip Q1, forming a dual-core configuration. The Cortex-X4 super-large core of the Tianji 9300 + had been upgraded to 3.4Hz. It had an advanced architecture. When combined with the Q1 chip, it could meet the needs of players for picture and frame rate. It could also allow games that did not support high-speed refresh to experience a smooth frame rate of 144Hz, reducing the burden on the SoC. It was equipped with a 6.78-inch all-weather super-sensing screen on the front, with a variety of excellent display features, and a variety of features in the design, such as Celestial White color, ultra-narrow frame, unique image module design, silver waist line frame, etc. It was also equipped with high-standard LPDIDR5X + UFS4.0, forming a "performance flagship three-piece set." There was also the iQOO Neo10, which used the third-generation Snapdragon 8 mobile platform, an eight-core processor, and a self-developed Q2 eSports chip.
The ROG7 Pro phone may have the following common problems: it had a forehead and chin that was about the same width as the Red Devil 7S, but it was easier to touch it by mistake than the Red Devil 7S; the signal was poor, when the 500 yuan Redmi backup phone in the garage had signal, the ROG7 Pro did not; there were many bugs, and when typing while playing games, the typing box would occasionally get stuck, and the game had to be closed and restarted. There was once when the phone was turned on, there was no icon, and the brick could not be turned off. The phone had to be restarted after the battery was exhausted before it returned to normal. Such problems still existed after returning to the factory for repair and replacement of the motherboards. There was no voice assistant.