There was a ROG Asus Playerland Computer and Mobile Phone After-sales Service Center (Shanghai Changjiang South Road Store) in Shanghai Baoshan District. It was located at No. 2, Lane 99, Changjiang South Road. The postcode was 201900. The contact number was 021 - 54592316. www.asus.com.cn/support/Service addition, you can also check the information about the computer service network in the player country through the official website:
The 24-hour after-sales service number of the ASUS ROG player country was 400 - 966 - 8255. You can call this service line during the guarantee period. If you seek technical services, you need to clearly inform the product model, product serial number, BIOS version, matching hardware, detailed fault symptoms, etc., so that Asus engineers can solve the problem more accurately and quickly. At the same time, it also provided 24-hour door-to-door service (34-minute quick door-to-door service). You could also click [Make an appointment now] to arrange for engineers to come to the door first. You could also go to the official website homepage and click to consult customer service for more after-sales information.
The after-sales guarantees of different series in the player countries were different. The Gun God series had a three-year global guarantee, the Magic Tyrant series had a two-year global guarantee and a two-year nationwide guarantee, the Ice Blade flagship had a three-year international guarantee, and the Phantom series had a two-year guarantee. In addition, ROG had introduced a value-added service card. All ROG notebooks would receive free accident insurance upon activation and registration in the first year. If one wanted to extend the accident insurance (for example, by two or three years), they would need to purchase the official value-added version of the accident insurance service. At the same time, you can also obtain after-sales support through the official website of Asus ("Service Center" or "frequently asked questions" in the "Support" option at the bottom of the homepage), official forums, social media (such as Weibo, WeChat, Twitter, etc.), customer service phone or online customer service system. When contacting the after-sales service, preparing the product serial number and purchase proof will help you get answers faster.
You can go to the official website of Asus, scroll down to the bottom of the page, and click on Service and Support-Asus Service Center to inquire about ROG's after-sales service network. You can also call Asus maintenance appointment number 400 - 611 - 6698 (repair address can be inquired by calling). There are service outlets in many large and medium-sized cities across the country, such as Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, etc. If you live in a remote area, you can consider sending it to the nearest ROG service center for testing and maintenance. If you live in the city, you can also call the customer service line to ask for the repair address nearby.
The player country has after-sales service outlets in many large and medium-sized cities in the country, such as Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen (repeated, should be service points in many different regions), Yangzhou, Nanchang, Shen Yang, Hefei, Zhu Hai, Luoyang, Ha Bin, Shijiazhuang Jia Zhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Fu Shan, Ning De, Bao Ji, Tai Yuan, Mi Yang, Kun Ming, Hai Kou, Yin Chuan, Xi Ning etc. You can check the repair address by calling the ASUS repair appointment number 400 - 611 - 6698 (the repair address can be checked by calling). You can also enter the ASUS official website, scroll down to the bottom of the page, and click on Service and Support-ASUS Service Center. If you live in a remote area, you can consider sending it to the nearest ROG service center for inspection and repair. Many brands now have door-to-door pick-up services or cooperative courier stations to choose from. Remember to check the relevant policies and ensure the safety of the packaging. If you are in the city, you can call the customer service line to ask for the repair address nearby.
Player Nation was a brand under Asus and had a dedicated after-sales service center. There is an after-sales service station for ROG players in the country of notebook computers in the city of Luoyang. The service area is located in Luoyang. If you have any questions, you can call us. In addition, some maintenance engineers suggested that when a laptop malfunctioned, they could call for consultation or go to the store for free testing to prevent the problem from expanding and increasing losses. There were also cases where the store, which had been operating in good faith for 20 years, could provide door-to-door service. Its business scope was to provide professional maintenance services and spare parts supply for a full range of domestic and foreign brands of laptops. It also accepted the overall equipment maintenance, repair, support and other service contracts of various units and enterprise users. However, judging from some complaints, there were problems such as difficulties in after-sales service, long maintenance time, and poor after-sales service efficiency.
ASUS ROG's after-sales service network covers all major cities in the country, including Beijing, Tianjin, Guangzhou, Shen Zhen, Shanghai, Suzhou, Changsha, Nanjing, Ning Bo, Hangzhou, Shen Zhen, Yang Zhou, Nan Chang, Shen Yang, He Fei, Shen Zhen, Zhu Hai, Luo Yang, Ha Bin, Shijiazhuang, Ji Nan, Kun Shan, Nan Tong, Zhu Zhou, Zhong Shan, Zheng Zhou, Shan, Ning De, Bao Ji, Tai Yuan, Mi Yang, Kun Ming, Hai Kou, Ning Bo, Yin Chuan, Xi Ning, etc. You can check the repair address by calling the ASUS repair appointment number 400 - 611 - 6698. You can also enter the ASUS official website, scroll down to the bottom of the page, and click on the ASUS service center in the service and support section. If you live in a remote location, you can consider sending it to the nearest ROG service center for inspection and repair. Many brands have door-to-door pick-up services or cooperative courier stations to choose from, but you have to check the relevant policies and ensure the safety of the packaging. If you are in the city, you can call the customer service line to ask for the nearby repair address.
In Room 1614, 16th Floor, Jinding International Plaza, Yimeng Road Business Circle, Lanshan District, Linyi City, there is an ASUS official notebook ROG computer authorized service center. The contact number is 0539 - 3111388;15666996179.
You can visit the official website of Asus, find the "Support" option at the bottom of the homepage, and then choose "Service Center" or "Common Questions" to quickly find the answers you need. You can also exchange experiences and seek advice through the active user forums of Asus and ROG.(such as Weibo, WeChat, Twitter, etc.) to ask customer service through private messages or comments, or directly communicate with professional technicians through customer service phone or online customer service system to obtain more detailed solutions. When seeking online after-sales support, prepare the product's serial number and proof of purchase so that customer service can find records and provide support faster. At the same time, it was necessary to pay attention to the promotions and technical updates on the official website of Asus in order to obtain the latest maintenance information.
You can find the after-sales service center in the following ways: visit the official website of Asus, find the "Support" option at the bottom of the homepage, and then choose "Service Center" or "Common Questions" to quickly find the answers you need. You can also exchange experiences and seek advice through the active user forums of Asus and ROG. You can also use Asus 'social media platforms.(such as Weibo, WeChat, Twitter, etc.) official account, to ask customer service by private message or comment; or use customer service phone or online customer service system to communicate directly with professional technical personnel. When looking for online after-sales support, prepare the product serial number and purchase certificate so that customer service can find records and provide support faster.
ROG in the player country had many sales channels, including flagship stores and self-operated stores. In terms of flagship stores, for example, the official flagship store of Jingdong ROG was part of the brand's official self-operated products. It sold all kinds of products of the ROG brand and could provide high-quality goods at good prices without worrying about after-sales. In terms of self-operated stores, there was ROG's flagship store in Su Ning, which mainly sold products such as thin and light notebooks, game notebooks, and laptops. In addition, there was also the official flagship store of the ROG player nation, Jingdong. However, some consumers had complained about the existence of activity fraud and other problems. For example, the activity page prompted that an order could be placed, but when the order was placed, the prompt was wrong. After the order failed, the customer service pushed each other away and did not handle it.