Share some interesting Instacart shopper stories.
There was a shopper who got an order from an elderly customer. The list had some hard - to - find items. The shopper spent extra time going to different stores to find everything. When the shopper delivered, the elderly customer was so grateful and shared some old - fashioned recipes with the shopper as a thank - you. This shows the unique interactions that can happen during Instacart shopping.
A young Instacart shopper once had an order for a big party. The customer had a very long list with specific requests for party decorations. The shopper managed to gather all the items and also added some extra small party favors that were on sale. The customer was extremely happy with the surprise and gave the shopper a great tip. It was a great experience for both the shopper and the customer.
What are the most memorable Instacart shopper stories?
There was a shopper who noticed a customer had ordered a lot of comfort food items. When delivering, the shopper found out that the customer was going through a tough time. The shopper left a kind note with the groceries. The customer later reached out to Instacart to praise the shopper's thoughtfulness. This story stands out as it shows how Instacart can be more than just a shopping service.
Can you share some interesting secret shopper stories?
A secret shopper once went to a hotel. The lobby looked great and the check - in process was smooth. However, when they got to their room, there were hairs on the bedsheets. On the other hand, at a bookstore, the staff was very knowledgeable and helped the secret shopper find exactly what they were looking for.
Can you share some interesting 'secret shopper jewelry stories'?
There was a secret shopper at a jewelry store who was checking for product knowledge of the staff. The shopper asked about a rare gemstone ring. The salesperson initially gave some wrong information. However, when the shopper revealed their identity at the end of the visit, the store provided extra training to the staff so they could be more accurate with product details in the future.
Can you share some Instacart horror stories?
There was this case where the Instacart shopper was very unresponsive. The customer tried to contact them to make some changes to the order, like adding an item that was forgotten. But the shopper just ignored all the messages. And when the order finally arrived, it was missing several key items.
Can you share some Instacart funny stories?
There was an Instacart shopper who got an order for a dozen eggs. But when they were packing the eggs at the store, one of the eggs hatched right there in the carton! The shopper had to quickly call the customer and explain the situation. The customer found it so funny and asked the shopper to keep the little chick safe.
Can you share some Shipt Shopper horror stories?
One horror story is about a Shipt Shopper who got a large order with a tight deadline. The store was out of several key items, but the customer wouldn't accept substitutes. The shopper had to run to multiple stores to try and complete the order, and in the end, still got a bad rating just because of the items that were out of stock. It was really unfair as the shopper did their best.
Can you share some funny mystery shopper stories?
Sure. Once a mystery shopper was sent to a fast - food restaurant. He ordered a burger, and when it arrived, it had so much lettuce that it looked like a salad burger. The staff didn't seem to notice how odd it was. He reported this in his evaluation, and later found out they changed their burger - making process to ensure a more balanced amount of ingredients.
Can you share some mystery shopper horror stories?
One horror story is when a mystery shopper was assigned to a restaurant. The staff there recognized the shopper as a mystery shopper even though they were supposed to be undercover. They then treated the shopper extremely well, but in a very fake way. It completely defeated the purpose of the mystery shopping experience.
What are some Instacart success stories?
One success story is how Instacart has expanded its service area. It started in a few local areas and now covers a large portion of the country, reaching many customers who previously had no access to such convenient grocery delivery. This has led to increased brand recognition and a large customer base.
Share your best Instacart story.
I had a great Instacart experience when I was trying to find a special type of cheese for a recipe. I put in a request for it on Instacart. The shopper went to three different stores until they found it. They even sent me pictures of the different options they found at each store. It was like they really cared about getting me exactly what I wanted, and it made my cooking experience that much better.