Can you share some Shipt Shopper horror stories?
I heard of a Shipt Shopper whose GPS led them astray on the way to the customer's house. They ended up in a really bad neighborhood and were really scared. To make matters worse, when they finally got to the customer's place, the customer was angry about the delay even though it wasn't entirely the shopper's fault. The shopper was shaken up from the whole experience, both from the wrong turn and the unkind customer.
One horror story is about a Shipt Shopper who got a large order with a tight deadline. The store was out of several key items, but the customer wouldn't accept substitutes. The shopper had to run to multiple stores to try and complete the order, and in the end, still got a bad rating just because of the items that were out of stock. It was really unfair as the shopper did their best.
What are the common Shipt Shopper horror stories?
Late deliveries are a common horror story. Maybe there's traffic or the store is super busy. For example, a shopper got stuck in a long line at the checkout and was late. The customer was furious.
Can you share more shipt horror stories?
Sure. One shopper had an order that included a large number of heavy items. There was no help available at the store to load them into the car. And when they got to the customer's place, the driveway was really steep and slippery. It was a struggle to get all the items to the door without dropping anything or getting injured.
Can you share some mystery shopper horror stories?
One horror story is when a mystery shopper was assigned to a restaurant. The staff there recognized the shopper as a mystery shopper even though they were supposed to be undercover. They then treated the shopper extremely well, but in a very fake way. It completely defeated the purpose of the mystery shopping experience.
What are some shipt horror stories?
There was a story where a shipt shopper went to a store that had really bad inventory management. The app showed that items were in stock, but when the shopper got to the aisles, they couldn't find them. After searching for a long time and asking store employees, they still couldn't complete the order. This led to a lot of stress for the shopper as they had to deal with an unhappy customer later.
Can you share some interesting secret shopper stories?
A secret shopper once went to a hotel. The lobby looked great and the check - in process was smooth. However, when they got to their room, there were hairs on the bedsheets. On the other hand, at a bookstore, the staff was very knowledgeable and helped the secret shopper find exactly what they were looking for.
Can you share some funny mystery shopper stories?
Sure. Once a mystery shopper was sent to a fast - food restaurant. He ordered a burger, and when it arrived, it had so much lettuce that it looked like a salad burger. The staff didn't seem to notice how odd it was. He reported this in his evaluation, and later found out they changed their burger - making process to ensure a more balanced amount of ingredients.
Can you share some interesting 'secret shopper jewelry stories'?
There was a secret shopper at a jewelry store who was checking for product knowledge of the staff. The shopper asked about a rare gemstone ring. The salesperson initially gave some wrong information. However, when the shopper revealed their identity at the end of the visit, the store provided extra training to the staff so they could be more accurate with product details in the future.
Share some interesting Instacart shopper stories.
There was a shopper who got an order from an elderly customer. The list had some hard - to - find items. The shopper spent extra time going to different stores to find everything. When the shopper delivered, the elderly customer was so grateful and shared some old - fashioned recipes with the shopper as a thank - you. This shows the unique interactions that can happen during Instacart shopping.
Can you share some details about the Shipt success story?
The Shipt success story might be attributed to its partnership with various stores. By collaborating with well - known retailers, it gains access to a wide range of products. Also, its user - friendly app makes it easy for customers to place orders and track their deliveries, which all contribute to its success.
What are the common elements in mystery shopper horror stories?
One common element is unprofessional staff behavior. Like the staff being rude or overly fake as in the case where they spot a mystery shopper. Another is poor service quality, such as a dirty hotel room or long waiting times. And sometimes, there are management issues, like the store manager yelling at the staff which creates an uncomfortable environment for the mystery shopper.