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"Sorry I contacted you when you are very busy like now. But I do this because the situation in the company is very precarious. Not only are there problems in the office but there are also many problems in the project area. I just don't want it if I do something not in accordance with your expectations or desires in solving the problems that are here. But if indeed you give me the authority to solve everything then I will do it right now."

 James was this angry when he heard that, but he realized that this wasn't the time to be angry but to listen to the problems that were going on there.

 "Sounds like it's really messed up in there. Tell me in a clear and concise but not too wordy way about what's going on in there. I just don't have much time to listen."