The biggest problem with express delivery was speed and the ability to ensure the safety of the goods. Users bought all kinds of things. When fragile items were involved, it was inevitable that they would occasionally break. When this happened, it was normal for customers to defend their rights and it made sense they would lose their temper.
However, the employees of the delivery company could not lose their temper with the customers. Yin Xun remembered that in her original world, there was a case where a user gave a bad evaluation of the delivery, and the deliveryman gave the customer a cursed item for dead people in response. At that time, the matter became a big incident.
Since she was running her own business now, she had to put an end to this kind of thing.
The delivery boss agreed with everything. They did not expect Yin Xun to have such plans. Now, they were completely relieved by the direction they were heading.