customer support freelance jobs

You can start by checking out specialized job boards for graphic design and illustration. Many of these list freelance opportunities for graphic novels. Also, follow relevant companies and studios on social media as they often post job openings.

The income of freelance writers varied according to the platform, the type of content, the reader base, and other factors. Generally speaking, they could support their families, but there might be difficulties. Freelance writers needed to have enough writing skills and creativity to attract readers 'attention and earn money. At the same time, they also needed to choose a suitable platform to build a stable reader base and continuously release valuable content. In some cases, they might have to bear additional costs such as advertising fees and copyright fees. However, the income of freelance writers was not stable, especially without a large readership base. In addition, because freelance writers 'work is usually freelance, it means that they need to be prepared to deal with unexpected situations such as the collapse of the platform, the loss of readers, etc. This may also have a major impact on their income. Therefore, as a freelance writer, you need to have good writing skills, creativity, and adaptability. At the same time, you need to choose a suitable platform to establish a stable reader base and continuously release valuable content in order to be successful in the industry and support your family.

Freelancers can choose a variety of professions according to their interests and abilities, and can usually work and earn money according to their own schedules. Here are some classes that might be suitable for freelancers: 1. Fiction-writing: If you have the talent and passion for writing, you can consider becoming a novelist. They could earn money by writing novels, essays, poems, etc., and at the same time, they could support their families. 2. Web content creation, web design, website promotion, and other skills can be considered as a web content creator. They could provide content on various websites such as blog, forum, social media, etc. and earn income through advertising, sponsorship, membership, and so on. 3. Freelancer: If you have certain professional skills such as music, photography, programming, translation, etc., you can consider becoming a freelancer. They could provide high-quality services and earn income in their own field. Online education: If you have teaching experience, educational background, or some professional skills, you can consider becoming an online tutor. He could teach others to earn income by setting up his own courses, online training, and so on. Freelance professionals needed to possess a lot of skills and knowledge, and they needed to constantly learn and improve their abilities in order to succeed in this competitive market. At the same time, freelancers also needed to bear certain risks such as market fluctuations, technical updates, etc. They needed to be fully prepared and planned.

A mobile service provider had a customer who was constantly facing network issues. The support team worked for days to figure out the root cause. They coordinated with different departments, upgraded some infrastructure in the area, and finally resolved the issue. The customer was so satisfied that they renewed their contract for a longer period and gave a 5 - star review on various review platforms.

One of my worst customer support horror stories was with an airline. I had a flight cancellation due to bad weather. But when I called customer support to rebook, I was put on hold for over two hours! And when they finally answered, the agent was rude and unhelpful, just repeating the same scripted lines without actually trying to find a solution for me.

This question depended on personal interests and skills as well as market demand. Both delivery and online taxi hailing had their advantages and disadvantages. The specific choice should depend on the individual's specific situation. Delivery was a relatively simple and flexible freelance job that could provide services at any time and anywhere, but it required basic delivery skills and familiarity with local traffic rules. The advantage of delivering food was that the income was relatively high and it usually didn't require long exposure to dangerous environments like online car hailing. Running an online taxi ride required higher skills and more experience. It required mastering driving skills and understanding local traffic rules. It also required a certain marketing strategy and customer service skills. The advantage of online hailing was that it could provide a higher level of service, higher income, and usually required more flexible working hours. Therefore, the choice of delivery or online car booking should be based on personal interests, skills, experience, and market demand. If you are interested in both external sales and online car hailing, and have enough skills and experience, you can consider doing both at the same time to earn income in either field.

Long wait times are very common. Customers are often left on hold for a ridiculously long time, like in my case with the airline. Another common element is unhelpful agents. They either don't have enough knowledge or just don't care. For example, the internet service provider's agent who made me repeat the same steps over and over.

I once had a problem with my Asus router. I called customer support and the person on the other end was so rude. They seemed impatient and just wanted to end the call quickly without really solving my issue.

Well, I remember a story where a customer contacted support because they thought their computer mouse had a mind of its own. They said it would move randomly and click things on its own. After some investigation, it turned out their cat was sitting on the mouse pad and batting at the mouse when they weren't looking. It took a while for the customer to realize what was really going on.

Another lesson is about empathy. Successful support teams show that they understand the customer's pain. For instance, in a hotel, if a guest has a problem with their room, the support staff doesn't just fix it mechanically but also expresses sympathy for the inconvenience caused. This makes the customer feel valued. Also, from these stories, we can see that going the extra mile pays off. Offering a little extra, like a free upgrade or a small gift, can turn an unhappy customer into a very satisfied and loyal one.