One horror story is when a small business owner was relying on the funds from a big sale. PayPal put a 180 - day hold on the money. They couldn't pay their suppliers in time and lost some of them. It was a nightmare as they had to scramble to find other sources of funds just to keep the business running.
I know someone who sold a used laptop on eBay and used PayPal for the payment. They shipped the laptop immediately and the buyer received it in perfect condition. But PayPal put a 180 - day hold on the payment. The seller was counting on that money to buy a new computer for their own use. It was really frustrating for them as they had to wait for such a long time without any valid reason from PayPal.
Well, a common horror story is when a seller ships the product right away but still has to wait 180 days for the funds. Imagine you're a freelancer who completed a project months ago. You've sent all the deliverables, the client is satisfied, but PayPal still holds your payment. It can be really tough especially if you have bills to pay or other financial obligations. And in some cases, PayPal might even keep the funds if there's a minor dispute, even if the seller has evidence that they are in the right.
A merchant had a big order fulfilled and the payment was held for 180 days. They couldn't afford to hire more staff for upcoming projects as planned. This led to delays in other orders and a bad reputation in the market.
One horror story is about sudden account freezes. People have their accounts frozen without clear warning or explanation. They might have money in the account that they can't access for business operations or personal use. It can be a real nightmare especially for small business owners who rely on Paypal for transactions.
There was a case where a buyer paid via Paypal on Ebay for an item. After receiving it, the buyer filed a false claim of 'not as described'. Paypal immediately refunded the buyer without giving the seller a chance to respond. The seller lost both the item and the money. It was really unfair as the item was exactly as described in the listing.
Well, they could be about various things like Paypal freezing accounts without proper notice. Maybe some users faced issues with unauthorized transactions and Paypal didn't handle it well.
Well, I know a story where a merchant was using Paypal for a large - scale e - commerce operation. Suddenly, Paypal put a hold on all their incoming payments for what seemed like no good reason. They had to jump through numerous hoops to prove their business was legitimate. It took weeks to resolve and during that time, they almost lost some important clients because they couldn't fulfill orders in a timely manner. This really damaged their reputation and financial stability.
Well, I once heard about a guy who sold some items on an online platform and was supposed to receive payment via PayPal. The buyer sent the money, but PayPal put a hold on it for no clear reason. The seller couldn't access the funds for weeks, and during that time, he had to deal with the angry buyer who thought he was scamming. PayPal's customer service was unhelpful, just giving him the run - around with automated responses.
Well, I know of a situation where a buyer on Ebay used Paypal to pay for an electronics item. The item worked fine initially, but after a few days, it developed a minor glitch. The buyer then demanded a full refund through Paypal. Paypal refunded the buyer without really looking into the situation deeply. The seller was out of pocket for the cost of the item and shipping.