These horror stories can make waiters and waitresses more cynical. For example, if they've had multiple experiences of being yelled at by customers, they may start to expect the worst from new customers. They might become less friendly over time because they are always on guard.
One horror story could be when a waiter had a customer who was extremely rude. The customer kept yelling at the waiter for every little thing, like the water not being cold enough or the bread taking too long to come, even though it was just a normal wait time. The waiter had to keep smiling and trying to please the customer, but the customer just got nastier.
Some 'waiter horror stories' involve food allergies gone wrong. A waiter takes an order from a customer with a severe allergy, passes it on to the kitchen correctly, but somehow there's a mix - up and the wrong dish is served. The customer has an allergic reaction, and the waiter often gets blamed, even if it was a kitchen error. There are also cases where customers change their orders multiple times, right when the food is almost ready. This causes a lot of chaos in the kitchen and delays for other customers. And let's not forget about those customers who are just plain impatient, constantly calling the waiter over and complaining about every little thing.
Customers who try to cheat on the bill also come up often in these stories. They might claim they didn't have a certain drink or food item to avoid paying for it. Another theme is when customers make inappropriate comments to waitresses. It's really unpleasant for the waitresses who have to deal with that while trying to do their job.
A common waitress horror story is dealing with extremely rude customers. For example, a customer might complain about every little thing, like the food taking two minutes longer than expected, and then start yelling and demanding discounts or freebies. The waitress has to bear the brunt of this anger even though it might not be her fault at all. Also, there are those customers who leave a huge mess on the table on purpose, just to be difficult.
Well, I heard of a waitress who had a customer that got extremely angry over a minor mistake in the order. The food was just missing a small side dish but the customer yelled at her in front of the whole restaurant. It was so embarrassing for her and made her feel really bad about her job that day.
Rude customers are a common theme. Like customers who yell at waiters for no good reason, just because they had a bad day themselves. Another theme is unfair complaints, such as blaming the waiter for things like the kitchen being slow or the food not being exactly as they imagined when they ordered something very custom.
I'm not sure which specific 'the waiter horror story' you are referring to. There could be many horror stories involving waiters. It might be about a waiter in a haunted restaurant who encounters strange apparitions while serving customers, or a waiter who has some sort of dark secret related to the food they serve.
One horror story is when a waiter had a customer who was extremely rude. The customer kept changing their order multiple times and then complained about the wait when it was their own fault. When the food finally came, they found a small hair in it (which may not have been the waiter's fault at all) and demanded a full refund and screamed at the waiter in front of the whole restaurant.
One horror story could be dealing with extremely rude customers. They might shout at the waitress for minor things like a short wait for their drink. For example, a customer once threw a glass on the floor just because his martini had a little too much ice. Another could be working in a bar with poor security. A waitress was once harassed by a drunk customer and there was no one around to quickly help her. Also, having to work in a very messy and unhygienic bar environment is a horror. There were times when the bar was so dirty that it was disgusting to serve drinks there.