instacart shopper stories

There was a shopper who noticed a customer had ordered a lot of comfort food items. When delivering, the shopper found out that the customer was going through a tough time. The shopper left a kind note with the groceries. The customer later reached out to Instacart to praise the shopper's thoughtfulness. This story stands out as it shows how Instacart can be more than just a shopping service.

There was a shopper who got an order from an elderly customer. The list had some hard - to - find items. The shopper spent extra time going to different stores to find everything. When the shopper delivered, the elderly customer was so grateful and shared some old - fashioned recipes with the shopper as a thank - you. This shows the unique interactions that can happen during Instacart shopping.

One success story is how Instacart has expanded its service area. It started in a few local areas and now covers a large portion of the country, reaching many customers who previously had no access to such convenient grocery delivery. This has led to increased brand recognition and a large customer base.

Well, I remember a story where an Instacart shopper was picking up some fresh fish for a customer. The fish somehow managed to jump out of the package in the cart and into another customer's cart. There was a lot of confusion until they figured out what happened. It was quite the comical scene.

Late deliveries are a common horror story. Maybe there's traffic or the store is super busy. For example, a shopper got stuck in a long line at the checkout and was late. The customer was furious.

There was this case where the Instacart shopper was very unresponsive. The customer tried to contact them to make some changes to the order, like adding an item that was forgotten. But the shopper just ignored all the messages. And when the order finally arrived, it was missing several key items.

Wrong items are very common. Shoppers might not be careful enough or misread the labels. Another one is late deliveries. Sometimes they get held up in traffic or take on too many orders at once.

There was an Instacart shopper who got an order for a dozen eggs. But when they were packing the eggs at the store, one of the eggs hatched right there in the carton! The shopper had to quickly call the customer and explain the situation. The customer found it so funny and asked the shopper to keep the little chick safe.

One memorable story is about a mystery shopper in a bookstore. The cashier was so distracted by their phone that they rang up the items three times. The mystery shopper just watched in amusement as the cashier finally realized the mistake. It was funny because it was such a basic error in a place that's supposed to be calm and organized.

One common element is unprofessional staff behavior. Like the staff being rude or overly fake as in the case where they spot a mystery shopper. Another is poor service quality, such as a dirty hotel room or long waiting times. And sometimes, there are management issues, like the store manager yelling at the staff which creates an uncomfortable environment for the mystery shopper.