furniture sales horror stories

Late delivery is very common. Like I said before, customers are often promised a delivery time that is not met. Another is misrepresentation. Salespeople might over - sell a product, making it seem better than it actually is.

One horror story is when a customer ordered a custom - made sofa. They were promised delivery in 4 weeks. After 6 weeks, there was no sign of the sofa. When they called the store, the salesperson kept giving excuses like production delays and shipping issues. Finally, when the sofa arrived, it was the wrong color.

One horror story could be about the delivery. People might have ordered furniture and it arrived damaged. For example, the sofa had scratches all over it or the legs of a table were broken. Another story could be related to the quality. Maybe the fabric on a chair started to tear after just a few weeks of normal use. Some customers might also have had issues with the customer service. They called to complain about a problem with their Ashley Furniture purchase, but the representatives were unhelpful and didn't resolve the issue.

One horror story is about an IKEA bookshelf. A customer assembled it carefully, but as soon as they put a few books on it, the whole thing collapsed. The shelves were flimsy and couldn't support the weight, even though the instructions said it could.

One horror story is when a salesperson was promised a large commission for closing a big deal. They worked hard, got the deal done, but then the company changed the commission structure at the last minute and they got a pittance. It was a total bait - and - switch.

A common retail sales horror story is about over - ordering. A small boutique ordered a huge quantity of a trendy item thinking it would sell like hotcakes. But the trend died down quickly. They were left with a mountain of unsold stock, which put them in financial trouble as they had invested a large amount of money in the inventory. This not only cost them money but also took up valuable storage space that could have been used for other items.

One time a door to door salesman was really pushy. He just wouldn't take no for an answer. I told him I wasn't interested in his product, but he kept on talking and trying to convince me. He even started to get a bit rude when I still refused. It was really uncomfortable.

One horror story is when a couple was lured with the promise of a free vacation. But during the sales pitch, they were held for hours in a small room with high - pressure tactics. The salespeople wouldn't let them leave, even when they said they were not interested. They kept pushing different offers and raising their voices, making the couple feel extremely uncomfortable and intimidated.

One common element is transportation problems. Like in my story where my car broke down. Another is dealing with difficult or unexpected people, such as the thugs I faced. And also getting lost or having wrong directions which can make you late or miss the client entirely.

Often, over - promising is a key element. Salespeople might promise things like huge discounts or very fast service just to close the deal, but then can't deliver. This can lead to angry customers and lost business. Another element is not understanding the customer's needs. If a salesperson tries to sell something that doesn't fit the customer's requirements, it usually ends badly. And internal competition within the sales team can also cause problems. For instance, if two salespeople approach the same client in different ways and create confusion.