Well, I heard of a case where a person bought a classic car on ebay motors. They paid a good amount of money for it. When the car was delivered, it was full of rust underneath, which was not at all visible in the pictures. The interior was also in a much worse state than described. It had a strong musty smell and the seats were torn. The buyer had a really hard time trying to get any kind of refund or compensation from the seller.
Sure. A customer bought a van on ebay motors. The van was supposed to come with a working air conditioning system. But when they received it, the air con was completely broken. It cost a lot to repair. Another horror story is about a sports car. The paint job looked great in the pictures, but in reality, it was full of scratches and dents that had been poorly covered up.
One success story could be a small auto parts seller. They started on ebay motors and through great customer service and competitive pricing, they built a large customer base. Their product listings were detailed and accurate, which attracted many DIY mechanics.
One frequent Ebay horror story involves buyers who abuse the return policy. They might use an item for a while and then return it saying it was defective. Sellers end up losing money on restocking fees and the item's depreciation. Also, there are cases where Ebay's customer service doesn't handle disputes fairly, leaving either the buyer or the seller feeling cheated.
One of the most prevalent ebay horror stories is when the item gets lost in transit. The tracking shows it's been shipped but then it disappears. Buyers are left in a lurch as they've paid for the item but don't have it. Sellers may blame the shipping company and the shipping company may say it was the seller's fault in packaging. Ebay then has to step in to mediate, which can be a long and drawn - out process.
Late deliveries are common horror stories. Sellers may face shipping delays due to various reasons like bad weather or carrier issues. For example, a seller promised a quick delivery for a holiday gift but it arrived weeks late, and the buyer was furious. Another is getting scammed by buyers. Some buyers may claim items didn't arrive when they actually did, just to get a free item and refund.
One horror story is when a seller shipped a very fragile item carefully but the buyer claimed it was broken on arrival. The seller had no proof of proper packing as the post office didn't document it well. So the seller had to refund the buyer even though it might not have been their fault.
One horror story I had was when I returned an item on eBay. The seller took weeks to acknowledge the return. I sent the item back as per the instructions, but they claimed it was damaged when it wasn't. I had to go through a long process with eBay customer service to prove my innocence. Eventually, they refunded me, but it was a very frustrating experience.
Receiving counterfeit goods is common. Like when a buyer thinks they're getting a genuine brand - name watch and end up with a fake. It's frustrating as they've paid the price for the real thing.