I once bought a product on eBay that was completely different from what was described. When I tried to return it, the seller made it extremely difficult. They first asked for a lot of unnecessary photos and then tried to offer me a partial refund instead of a full one. It seemed like they were just stalling to avoid the return. I had to file a claim with eBay, and it took a long time to resolve.
One horror story I had was when I returned an item on eBay. The seller took weeks to acknowledge the return. I sent the item back as per the instructions, but they claimed it was damaged when it wasn't. I had to go through a long process with eBay customer service to prove my innocence. Eventually, they refunded me, but it was a very frustrating experience.
Well, I once bought a camera on Ebay. When it arrived, it was clearly defective. I started the return process. The seller kept delaying, asking for more photos and details over and over. It took weeks just to get the return approved. And then, when they finally got the item back, they claimed I had damaged it more and tried to charge me extra. It was a nightmare dealing with that whole situation.
A common horror story is counterfeit items being sold on ebay stores. I had a competitor who sold fake branded products at a lower price. This not only took away some of my customers but also made it hard for genuine sellers like me to be trusted. Ebay took a while to take action against that seller, during which time my sales suffered.
One horror story is getting a completely different item than what was shown in the listing. For example, a buyer ordered a brand - new designer handbag, but received a cheap knock - off instead. The seller then refused to take it back or refund the money.
I heard of a case where a cosplayer bought a very elaborate cosplay outfit from eBay for an important convention. The seller promised fast shipping. However, the package got lost in transit. When the cosplayer tried to track it down, both eBay and the seller were not very helpful. So the cosplayer had to scramble to put together a new cosplay at the last minute.
I've heard of a horror story on ebay where a buyer's account was hacked. The hacker made several purchases using the buyer's payment information. Ebay took some time to detect the unusual activity and in the meantime, the buyer had to deal with the banks to stop payments and clear their name. It was a nightmare of paperwork and communication with multiple parties.
Sure. One Ebay horror story could be about receiving a completely different item from what was described. For example, a customer ordered a brand new smartphone but received a broken and very old model instead. The seller then refused to take it back or give a refund.
Someone told me about their eBay return horror story. They bought an expensive item that turned out to be faulty. When they returned it, the seller kept delaying the refund. They said they were waiting for the item to be inspected, but it seemed like they were just trying to hold onto the buyer's money. The buyer had to keep pushing eBay to step in, and it took months before they finally got their money back.
One horror story is when a seller shipped a very fragile and expensive item. They packaged it carefully but the shipping company mishandled it. The item arrived broken, and the buyer demanded a full refund. The seller tried to claim insurance from the shipping company but faced a lot of bureaucracy and ended up losing money on the deal.
Well, I know of a situation where a buyer on Ebay used Paypal to pay for an electronics item. The item worked fine initially, but after a few days, it developed a minor glitch. The buyer then demanded a full refund through Paypal. Paypal refunded the buyer without really looking into the situation deeply. The seller was out of pocket for the cost of the item and shipping.
Sure. A customer bought a van on ebay motors. The van was supposed to come with a working air conditioning system. But when they received it, the air con was completely broken. It cost a lot to repair. Another horror story is about a sports car. The paint job looked great in the pictures, but in reality, it was full of scratches and dents that had been poorly covered up.