The training content of the food service staff should include basic service skills training, advanced service skills improvement, communication and adaptability training, teamwork and service awareness strengthening, as well as safety and hygiene knowledge education. Basic service skills training included restaurant etiquette, tableware usage, menu knowledge, and ordering procedures. The advanced service skills improvement training was aimed at the variety of customer needs and the trend of personalization. It trained the waiter's ability to observe expressions, take the initiative to serve, and solve problems. Through simulation scenarios and role-playing, the waiter will be trained to effectively communicate with customers in different situations and be flexible. Teamwork and service awareness strengthening emphasized the importance of teamwork, cultivating tacit cooperation between waiters and customer-centric service awareness. Safety and hygiene education to ensure that waiters understand and abide by food safety, workplace safety, personal hygiene and other relevant regulations to protect the health of customers and employees.
One time I went to a restaurant and found a hair in my soup. It was so disgusting. I immediately called the waiter, but they just offered to replace the soup without any real apology. It really put me off the whole dining experience.
McDonald's is also a huge food service success. It standardized its operations to ensure consistent quality. Their marketing strategies, like the Happy Meal for kids, attracted a wide range of customers. They were also quick to adapt to new trends, such as adding healthier options to their menu over time.
Subway is another interesting one. Their concept of 'Eat Fresh' was very appealing. They offered a wide variety of fresh ingredients for customers to choose from to create their own sandwiches. They also had a franchise model that allowed them to expand rapidly. By targeting different locations like shopping malls, college campuses, etc., they were able to reach a large number of customers.
Getting the wrong order is also very common. You expect to get what you ordered, but sometimes it seems like the kitchen or the server just didn't pay attention. And then there are places that serve undercooked or overcooked food, which is also a big no - no in food service.
There was a time when the kitchen had a pest problem. Rats were running around the storage area where we kept the food ingredients. It was disgusting and unhygienic. We had to quickly try to deal with it while still serving customers, which was a nightmare.
Perhaps a fanfic in which Gordon Ramsay is a secret judge in a 'Food Wars' competition. He disguises himself and observes the young chefs, later giving them some brutally honest and valuable feedback that changes their cooking perspectives.
Delicacy: The service area sells packed lunch boxes. Freeway Congested is a novel written by the author of Stewed Tofu with Cabbage. The story was about the protagonist, Jiang Le, who had transmigrated to a parallel world and was bound to the gourmet system. He was selling bento boxes at a fast food restaurant in the service area of the highway when he accidentally found a traffic jam on the highway next door, so he picked up his bento box and appeared on the highway. This novel described how Jiang Le changed the traffic flow on the highway by selling takeaway boxes when there was a traffic jam on the highway. For the specific plot and story development, please read the full text of the novel.
Sure. One time, a customer in a diner asked for a burger without pickles. But when the burger arrived, it was full of pickles. The customer was so confused and the waiter was extremely embarrassed. They quickly made a new one and gave the customer a free dessert to make up for it.
First, know the characters well from both 'Food Wars' and Gordon Ramsay's persona. Then, come up with an interesting plot like Ramsay teaching at the 'Food Wars' school. Keep the dialogue true to their characters, for example, Ramsay's famous expletives - filled but insightful critiques.