What are the problems and precautions in pharmacy work?

Answer 1

There were the following problems and precautions in pharmacy work:

** 1. Problems **

1. ** Unreasonable sales tasks and commission system **
- There were cases where only high-commission drugs were promoted and the sales of low-commission or non-commission drugs were restricted. Selling low-commission drugs would even result in negative commissions and deduction of employees 'salaries.
- The employees faced huge pressure from the sales task. If they were urged by the manager and the store manager every day, they had to explain the reasons for not completing the sales task at the meeting every week.
2. ** Protecting the rights and interests of employees **
- The employees worked overtime. They punched in at 7:30 every day and were still doing reports and conclusions at 11:00 p. m., and there were situations where they worked overtime unconditionally.
- There were many kinds of fine regulations, and employees were easily fined, such as being fined 300 yuan in the last month.
- The responsibility of the pharmacy was unreasonably shared with the employees. When problems such as inspections by the Food and Drug Administration and drugs with expected effect occurred, the boss would stay out of it, and the employees would bear all the responsibilities.
- There was a phenomenon where the store manager forced the employees to buy the medicine themselves or asked the employees to call their relatives to buy it to complete the task.
3. ** Service related questions **
- The user's medical needs and service preparation status are not matched, and the pharmacy does not carry out corresponding service preparation according to the user's needs, which may cause the user to wait for too long.
- The drugs were not standardized enough. The bulk drugs might have quality problems such as unqualified quality and inconsistent effects. There was a lack of a perfect drug quality control system.
- The sales channels of drugs were not transparent, and the sales price, source, and indication conditions of drugs were not clearly stated, which easily led to illegal acts that harmed the rights and interests of users.
- The lack of knowledge and training of pharmacists, the lack of professional knowledge and the low degree of popularity of pharmacists may lead to problems such as insufficient ability to distinguish the reasons for purchasing drugs and easy misunderstanding of formulas, which may threaten the safety of drugs.
- The drug management system was not pragmatic. There were problems such as the rules and regulations were not comprehensive and detailed enough, and the quality of drug production was difficult to guarantee. It was difficult to provide safe and stable drug services.

** 2. Points to note **

1. ** Medicine-related knowledge **
- It was necessary to clarify the definition of drugs, including Chinese herbal medicines, Chinese herbal slices, Chinese patent medicines, and many other types. It was used to prevent, treat, and diagnose human diseases. It was used to regulate human physiological functions with specific indications or functions, usage, and dosage.
- There was a distinction between prescription drugs and over-the-counter drugs. The prescription drugs needed to be prescribed by the doctor and used under the guidance of medical staff. The over-the-counter drugs could be purchased by patients according to the instructions. Moreover, over-the-counter drugs were divided into Class A (red with white labels) and Class B (green with white labels, safer and could be sold in more places).
- Understand the dosage form (such as tablets, capsules, and other different forms), dosage (including different units and usage shortcuts, as well as the concept of adverse reactions, toxic dose, and lethal dose that may be caused by excessive use), drug shelf life (the period of time to maintain qualified quality under specified storage conditions), and other knowledge.
- Be clear about the limitations and warnings of drugs, such as the difference between caution, contraindication, and prohibition, as well as the concept of drug tolerance and drug resistance.
- Master different times of taking medicine, such as before meals, after meals, before sleeping, and taking it in time, which are suitable for different types of medicine.
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