One funny story is about a Pinoy call center agent who had a customer from a very cold place. The customer was complaining about the cold affecting their equipment. The agent, used to the Philippine heat, said, 'Ma'am, just take it outside for a while to warm it up.' The customer was shocked and then burst out laughing, realizing the agent didn't fully understand the situation.
One of the most talked - about stories is that of an agent who was so sleepy during a night shift. When a customer called, he started answering in a very dreamy voice. The customer asked if he was okay and the agent said 'Yes ma'am, I'm just in a call center paradise'. This made the customer laugh and she ended up chatting with the agent for a while instead of just getting her query resolved.
There was this really funny call center story where a customer called because he thought his laptop had a virus. He described the symptoms in the most hilarious way. He said that every time he opened a file, it was like the laptop was doing a 'crazy dance'. The call center rep knew right away it was just a software glitch and was able to fix it quickly while sharing a laugh with the customer about the 'laptop dance'.
A customer called the call center saying his alarm clock wasn't working. The agent asked if he had set it correctly. The customer replied, 'I set it for yesterday, but it still didn't go off today!'
Once, a customer called the call center asking if we could teach his parrot to talk. He thought since we could solve so many problems, this should be easy for us. Another time, a customer called because she thought her microwave was haunted as it made strange noises even when not in use. She asked the customer service agent if there was a 'ghost - buster' service we could recommend.
There was a call where a customer was very angry because his order didn't arrive. The call center agent found out that the customer had given the wrong address. When the agent told the customer, the customer started laughing and said he was so mad he didn't even think about that. It ended up being a really light - hearted moment.
One joke is about a call center agent who had a customer asking for help with their computer. The customer said their mouse wasn't working. The agent asked if it was plugged in. The customer replied, 'Yes, I even wrapped the cord around my finger to make sure it doesn't get loose!'
One funny Pinoy networking story is about a group of friends trying to set up a local area network for their small business. They were all so confused with the cables and routers. One of them accidentally plugged the wrong cable into the wrong port and it ended up making their printer start printing out random old documents. They all had a good laugh about it in the end.
Well, there was a story where a customer called in a panic because she thought her printer was possessed. She said it was making strange noises and printing out random symbols. The call center agent managed to calm her down and found out that her toddler had stuffed some toys into the printer. It was quite a sight when she finally retrieved the toys and the printer worked fine again. This was really a memorable and funny call center encounter.
Well, here's one. A Pinoy family went on a picnic. They brought a lot of food. But when they were about to eat, they realized they forgot utensils. So they used leaves as plates and twigs as forks. It was a hilarious and creative solution to their forgetfulness.
One scary call center story I heard was about a late - night call. The agent received a call from a person who was whispering in a very strange voice. The agent could hear some eerie background noises like creaking doors. As the call went on, the caller just kept repeating some incomprehensible words. It really spooked the agent out.