Can you share some service horror stories?
Sure. One time I went to a restaurant. The waiter took forever to take our order, and when the food finally came, it was cold and completely different from what we ordered. Another time at a hotel, they gave our reserved room to someone else and then offered a dirty, small room as an alternative.
I'll tell you about my encounter at a beauty salon. I had an appointment for a haircut and color. The stylist was clearly inexperienced. She dyed my hair the wrong color and cut it way too short. It was a disaster. Then there was this time at a delivery service. They promised to deliver a package within two days, but it took over a week and the package was damaged when it finally arrived.
Can you share some escort service horror stories?
One horror story could be when an escort was hired but turned out to be involved in stealing from the client. She managed to take some valuable items while the client was distracted. Another might be where an escort brought along some unruly friends who harassed the client.
Can you share some restaurant service horror stories?
One time I went to a restaurant and the waiter took forever to take our order. When he finally did, he got half of it wrong. Then the food took an extremely long time to come out, and when it did, it was cold. It was a really frustrating experience.
Can you share some foreign service horror stories?
Sure. One horror story is about a diplomat who was sent to a very remote and politically unstable area. The living conditions were extremely poor. There was no proper sanitation, and the diplomat constantly faced threats from local militias. Another is when embassy staff had to deal with a sudden outbreak of a deadly disease in the host country but received very little support from their home country in terms of medical supplies and evacuation plans.
Can you share some foreign service officer horror stories?
One horror story could be about a foreign service officer being sent to a war - torn region. They had to constantly face the threat of bombings and gunfire. There was a lack of proper shelter and basic amenities. Communication was also a huge problem, making it difficult to get help or convey important information back to their home base.
Share some customer service horror stories.
I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.
Share some service industry horror stories.
One horror story is about a waitress. She had a table of very rude customers. They complained about everything - the food, the speed of service, even though she was doing her best. They made her run back and forth constantly, and in the end, they left a really small tip even though she worked so hard for them.
Share some customer service horror stories.
One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.
Can you share some typical 'customer service job horror stories'?
Sure. There was a case where a customer service agent received a call from a customer who was drunk. The customer was slurring words and making no sense at all, but still insisting on getting help with an order that didn't even exist. It was a waste of time and very frustrating for the agent.
Can you share some commission horror stories from the service industry?
In the service industry, a real commission horror story can be that of a delivery person. They get a commission based on the number of deliveries. A company might overload them with deliveries in an unrealistic time frame. For example, a delivery person was given 20 deliveries in a 3 - hour span in a very large city with traffic. They couldn't complete all the deliveries on time, and the company deducted a large part of their commission. Also, a masseuse might be commissioned for a series of massages for a client. The client might not show up for some of the appointments without prior notice. The masseuse has reserved the time for the client and loses out on potential income from other clients, yet the client still expects the remaining massages at the original price with no compensation for the missed ones.
Can you share some more Walmart customer service horror stories?
Sure. A customer had a problem with a price mismatch. The sign on the shelf showed one price, but at the checkout, it was a different (higher) price. The customer service representative was not only unapologetic but also accused the customer of misreading the sign. It took a lot of effort from the customer to prove that the sign was indeed incorrect.