A great organizational behavior success story is Toyota. They have a system of continuous improvement known as Kaizen. Workers at all levels are involved in identifying and solving problems in the production process. This collaborative approach has made Toyota highly efficient and able to produce high - quality cars consistently. Also, Southwest Airlines is a success in this regard. Their unique corporate culture that values fun, teamwork and customer service has helped them to be one of the most profitable airlines in the world.
Apple can be considered an organizational behavior success story. Steve Jobs had a clear vision for the company, and his leadership style inspired employees to strive for perfection in product design and functionality. The company also promotes a culture of secrecy which helps in creating a sense of excitement around product launches. Additionally, Salesforce is successful. Their commitment to equality and inclusion in the workplace has attracted a diverse workforce, which in turn brings in different perspectives and drives innovation.
Toyota has a remarkable organizational development success story. Their lean manufacturing system is world - famous. It focuses on waste reduction, continuous improvement, and just - in - time production. This has not only increased productivity but also improved quality control. Their team - based approach also encourages employees to contribute ideas for improvement.
One success story is Google's shift to a more mobile - first approach. They recognized the growing importance of mobile devices early on. The company restructured its teams, focused R & D efforts on mobile - friendly features, and optimized their services for mobile. This led to increased user engagement and market share in the mobile space.
Zappos is another. Their focus on customer service as a core part of their organizational culture is remarkable. They empower their employees to go above and beyond for customers. For instance, if a customer needs a different size shoe and it's out of stock, the employee might search other stores or even buy it from a competitor to satisfy the customer. This has made Zappos a well - known and highly respected brand in the e - commerce world.
Leadership is a key element. Strong leaders can set clear goals and inspire employees to achieve them. For example, in Apple, Steve Jobs was able to lead the company to great heights. Another element is a positive corporate culture. Zappos' culture of focusing on customer service and employee happiness is a great example. Communication also matters. Google's open communication channels within the organization contribute to its success.
IBM also had a significant cultural change success. In the past, IBM was known for its very formal and hierarchical culture. However, as the market changed, they shifted towards a more customer - centric and collaborative culture. They encouraged teams to work across departments and focus on solving customer problems. This cultural shift helped IBM to stay relevant in the ever - changing technology market.
One success story is from Company A. They decided to shift from a traditional hierarchical structure to a more flat and collaborative one. Management clearly communicated the reasons for the change, which were mainly to improve innovation and decision - making speed. They provided extensive training to employees on new ways of working and collaboration tools. As a result, teams became more self - organized, and there was a significant increase in the number of new product ideas and a faster time - to - market for those products.
Temperament referred to a person's personality traits, including psychological, physiological, and behavior. Temperament could be reflected through a person's facial expression, body language, voice, clothing, and so on. In organizational behavior, temperament was usually described as a person's performance in social situations, including self-confidence, affinity, social skills, patience, and calmness. Different temperaments could help managers better understand the personality characteristics of different employees and formulate corresponding management strategies.
One great organizational culture success story is Google. Google's culture emphasizes innovation, creativity, and employee well - being. They offer perks like free meals, on - site gyms, and flexible work hours. This culture attracts top talent from around the world. Their '20% time' policy, where employees can spend 20% of their work time on personal projects, has led to the creation of many successful products such as Gmail. By valuing their employees and encouraging a creative environment, Google has become one of the most successful companies in the world.
Indra Nooyi at PepsiCo is another example. She focused on product diversification and healthy product options. Her executive behavior in promoting sustainability and corporate social responsibility not only increased PepsiCo's brand value but also its market share in the long run. She was able to balance short - term profits with long - term strategic goals through her leadership.
A sports team also had a success story related to these five behaviors. The players trusted their coach and each other. Conflicts on the field were quickly resolved. They were committed to training hard and winning games. Each player was accountable for their performance. And ultimately, they won the championship, which was a great result for the whole team.