Sure. There was a case where a help desk agent completely misdiagnosed a printer problem. The customer said the printer was making strange noises and not printing. The agent thought it was a paper jam and told the customer to check. After hours of the customer trying to fix it, it turned out there was a mechanical failure inside the printer that the agent should have known about from the description.
One 'help desk horror story' could be when a customer calls for tech support because their computer won't start. The help desk agent, instead of listening carefully, assumes it's a simple battery issue for a laptop. But it turns out the customer has a desktop. The agent then spends 30 minutes trying to troubleshoot battery - related problems, leaving the customer frustrated.
There are quite a few. A user once contacted the help desk saying their headphones were not working. The agent asked all kinds of questions about the device and the connection. Finally, the user admitted that they hadn't turned the headphones on. Also, a customer reported a strange noise from their computer. After a lot of investigation, it was found that they had a small toy stuck in the fan, which was really unexpected and quite hilarious.
A rather amusing help desk story involves a user who thought that the computer's monitor was a mirror. They called because they couldn't see their reflection clearly. Also, a customer reported that their laptop was overheating. When the technician checked, they found that the customer had placed the laptop on a thick woolen blanket which was blocking the air vents.
There was this time at a hotel front desk. A guest showed up looking disheveled and acting very strangely. He demanded a room but didn't have any identification or money. When the front desk clerk refused, he started to threaten the clerk physically. Security had to be called quickly to deal with the situation, and it was a very tense and scary moment for the front desk staff.
One time at the help desk, a user called and said their computer mouse wasn't working. When we asked them to check the connection, they said, 'I can't see the little tail of the mouse anywhere!' It turned out they were using a wireless mouse.
There was a user who thought their computer was broken because they couldn't type anything. The help desk person asked them to check if the keyboard was plugged in. The user replied that it was, but it turned out they had plugged the keyboard into the headphone jack by mistake. It was really a hilarious situation that left everyone laughing.
Sure. There was a case where a person hoarded cats. They had dozens of cats in a small house. The smell was unbearable, and there was cat feces everywhere. It was an extremely unhygienic situation. Another extreme story was about a hoarder of old electronics. His place was filled with broken TVs, radios, and computers. There were wires all over the place, and it was a major electrical safety risk.
One extreme yelp horror story is about a nightclub. People were charged a high cover fee but once inside, the place was overcrowded and the air - conditioning wasn't working. There were also reports of fights breaking out and the security staff was nowhere to be seen. Another is about a catering service. For a big event, they provided food that was stale and some of it was even spoiled. Many guests got sick after eating. And they didn't refund any money when the client complained on Yelp. Also, there was a story about a tattoo parlor. The artist used unsterilized needles which led to an infection for the customer later on.
There was a hostal where the food provided was completely inedible. It smelled bad and some guests even got sick after eating it. The kitchen was also very dirty with old food scraps everywhere. It was just a very unpleasant experience overall for the guests who had expected at least decent food during their stay.
Well, there was an incident in a mall where a faulty escalator started moving in the wrong direction at a very high speed. People were falling over each other, bags and belongings were flying everywhere. Some got seriously injured. It was a nightmare situation for everyone in that part of the mall. There were cries for help and the mall staff took a while to stop the escalator.