I'm not sure which novel box you're referring to. If you can provide more information, I will try my best to help you solve the problem. However, if you are waiting for the novel box to be used, I suggest you try the following methods: 1 Check if your internet connection is stable to ensure that the novel box can connect to the internet. 2. Check if the novel box has enough power to make sure it works properly. 3. Check if there are any network restrictions or firewall restrictions in your area to prevent the novel box from not working properly. 4 Try to restart the novel box and re-install the application. 5 If the above methods cannot solve the problem, you can try to contact the technical support team of the novel box for further help. I hope these methods can help you solve the problem of the novel box not being able to function normally.