The reason why he couldn't access the novel reading website on his mobile phone was probably because there was a problem with the network settings on his mobile phone. You can try to check your phone's network settings to make sure you're connected to the phone network correctly. If you still can't get online, you can try to restart your phone or try to use your phone in a place with better network signal. If the problem still exists, it is recommended to contact the customer service of the novel reading website for help.