If the novel cannot be loaded and stays in the loading folder, you can try the following methods: 1. Check if the network connection is normal and ensure that the network connection is stable to prevent the novel from loading due to network problems. 2 Try to restart the Universal Search for novels client or try to reopen the client. 3. If the novel still cannot be loaded after you restart or reopen the client, you can try to clear the client's buffer or re-install the client. 4. If the novel still can't load after clearing the buffer or reinstalling the client, you can try to change your browser or operating system. 5 If the above methods cannot solve the problem, you can try to contact the customer service to ask the customer service for help. If you have any other questions, feel free to continue asking me.