"Sorry... but he is not here." The receptionist shook her head again, still smiling. "After all, he is very busy, and we don't have access to contact him."
"Please tell Mr. Stanis Van Der Ven or Mr. Heinrich Schneider... I'll wait... I'll kneel here until one of them will talk to me..." Finland bit her lip and tried to hold back tears. The tears that had dried for some reason fell down her cheeks nonstop. Both hotel staff looked confused seeing her cry.
"Madame... can we help you? Are you ill?" The on-duty manager approached Finland and tried to touch her shoulder, but he was pushed aside by Finland who shook her head.
"Sorry... I have no other choice than to do this..." she whispered quietly. She then kneeled in the center of the lobby, ignoring the stares of people who were passing by in the hotel lobby.