Hearing the whole story from Ana, Wijaya then began to imagine the current situation in Ana's family.
He tried to position himself, as if he were in Ana's family, but for some reason he still couldn't position it.
Because he had never experienced anything like that, he hesitated when he had to give advice to Ana.
"I've never experienced a problem like the one you told me, so maybe my advice is less useful.
But maybe it can make you feel calmer, after listening to it.
Because the point of view that I'm giving now is, the point of view of an outsider who hears your family's problems" Wijaya told Ana that he had never experienced anything like that.
So because he had never experienced it and felt it directly, the advice he gave might not be very suitable.
But he was also determined to at least make Ana much more comfortable, the way was to tell himself that.
He would give advice as an outsider.