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He must've had a very hard time when he was growing up. I can tell that Elves are often superficial due to their good looks, someone that had such a huge scar over his face was very noticeable. He was an easy target for bullying. Living that for so many years probably marked him a lot, he probably hasn't been able to move on since the day he got that scar.
I have to help him, definitely.
I'll find a way, no matter what.
"I see…" I sighed, quickly beginning to have several ideas. "I think we can do it."
Saphaley's eyes were suddenly filled with hope.
"D-Do you think so, Young Lady?"
"Yeah! It's not going to be easy, healing a scar that has been like that for so many years is very hard…" I said, as Saphaley's face quickly grew saddened.
"…But not impossible! Don't worry, I'll do anything I can to heal your scar, Saphaley." I smiled back at him.
"Y-Young Lady… Thank you so much!" Saphaley thanked me with all sincerity.