Optimize
When a company's internal processes are badly optimized, they'll end up paying workers to wait around.
This can seen when many seemingly simple tasks always take extremely long. Things such as getting access rights, a new id, and replacing simple equipment.
It also showcases how many aspects are severely overcomplicated causing unnecessary hassle.
If workers need 5+ complicated passwords just to get their computer to work, you better believe that they'll be writing down passwords or reusing them.