Chen Nan lifted his eyes and glanced at Cao Ran.
"It's one thing for you to write books, but can you really write an assessment report?" Chen Nan's tone was filled with doubt.
"If this assessment report isn't done well, we don't even have to wait for the senior assessment team; the association will pass our opinions by itself. Then, the four of us will face a one-year industry ban, not to mention the need for retraining and exams. I don't want to suffer that."
Chen Nan spoke as he fearlessly looked at Cao Ran, whose face had turned red with frustration. It was understandable why Chen Nan doubted Cao Ran's ability, as the weight of this report was immense. The reputation and assessment qualifications of the four of them were all riding on it.
Cao Ran could handle writing novels and essays, but a report requiring extensive data research and multiple case studies was a different matter.
"Who said I can't do it!" Cao Ran was incensed.
"I'm not boasting! Even if this hotel doesn't qualify for the Golden Coconut Palm rating, I could still write it up to the standard!" Chen Nan calmly looked at Cao Ran.
"Oh."
Cao Ran: Damn…!
Just when Cao Ran was about to break Chen Nan's other leg, Xing Yue spoke up.
"I'll work on the assessment report with Cao Ran."
Chen Nan's eyes immediately brightened. "Sister, you're willing to help? Didn't you disagree with giving Lang Ai Hotel the Golden Coconut Palm?"
Xing Yue smiled and said, "Our assessment team is a collective. Since you all agree to give the hotel the Golden Coconut Palm, I naturally have to work hard to prove our judgment is right. Otherwise, as you said, if we fail, all four of us will have to retake the training and exams."
Chen Nan finally smiled. Cao Ran, a romantic, might not be reliable at critical moments, but Xing Yue was a realist with a sharp perspective and insights. With her overseeing the report, it was sure to be impeccable.
Perhaps stung by Chen Nan's doubtful gaze, Cao Ran was determined to write an excellent assessment report. Over the next few days, Cao Ran poured all his energy into it, while Xing Yue provided various data and specific details about the hotel. The two complemented each other, and within a week, they completed an almost 70,000-word hotel assessment document.
When the material and assessment opinion were submitted to the Coconut Palm Industry Association, Secretary-General Su Jie couldn't believe his eyes as he looked at the thick document.
"Did they really assess a Golden Coconut Palm hotel this time?!"
A Golden Coconut Palm rating meant that the hotel could be officially recognized as a Platinum Five-Star Hotel.
Similar to hotel star ratings, the association also had internal evaluation mechanisms to encourage good management, resource allocation, and relevant training within member hotels. This aimed to stimulate positive development within the association, providing better and higher-quality services to customers.
Once an association had two Platinum Five-Star Hotels, it could be upgraded to a mid-level hotel industry association. This would bring more funds, training resources, and market influence to the association, with other member hotels also benefiting from increased market resources.
"President Wan will be especially pleased to hear this!" Su Jie placed the materials into his briefcase and left his office. As Secretary-General, his first task was to report this to the president and then request the association's board to conduct an initial assessment of the materials and hotel.
After the initial assessment, a senior assessment team could be invited to conduct a cross-review of the five-star hotel applying for the qualification. Without wasting time, Su Jie drove straight to Wan Rong Hotel.
Wan Rong Hotel.
With a loud "bang," a door slammed shut in the corridor. As Su Jie arrived at Wan Rong Hotel, a middle-aged man with a livid expression came out of Wan Rong's office.
"Boss Zhang," Su Jie greeted politely, but the middle-aged man ignored him and walked past with a sour face.
Su Jie sighed lightly. Ever since President Wan decided to clean up the association's hotels, seven or eight long-standing hotels had failed the assessment and faced a downgrade. Boss Zhang was the owner of one of these hotels.
Su Jie observed this quietly, then walked to the office door and knocked three times. Upon hearing "Come in," he entered.
Wan Rong was resting in his chair, looking somewhat fatigued.
"President, the assessment results are in," Su Jie said softly.
"I know," Wan Rong replied impatiently.
Su Jie hesitated before speaking again, "One hotel has been suggested for the Golden Coconut Palm evaluation..."
Before he could finish, Wan Rong's eyes opened wide, sparkling like a predator spotting its prey, a stark contrast to his earlier tired appearance.
"Is it Lang Ai Hotel?" Wan Rong asked.
"Yes, President, it's Lang Ai Hotel!" Su Jie excitedly pulled the thick assessment report from his briefcase and handed it to Wan Rong.
"I've read the report. It's detailed and data-rich, especially in terms of assessing the hotel's comfort and stay experience. From the report alone, I believe Lang Ai Hotel has a high chance of passing the assessment!"
Wan Rong quickly browsed through the materials, his face growing more joyful. "Good! Excellent!"
"Xiao Su, contact Boss Qian and the others immediately. We need to convene the board in the next couple of days," Wan Rong ordered.
"Yes, President!" Su Jie was elated to see Wan Rong's excitement.
Several years ago, the Coconut Palm Industry Association had an outstanding hotel that was recommended for the Golden Coconut Palm evaluation. The hotel passed the senior assessment team's inspection and was on the verge of becoming a Platinum Five-Star Hotel.
But then, the wretched owner ran off with his sister-in-law! The shocking news not only ruined a great hotel but also shattered the association's goal of becoming a mid-level association. To this day, Wan Rong felt a mix of regret and anger whenever he thought of that hotel.