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customer service horror stories

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My House of Horrors
Author: I Fix Air-Conditioner
Completed · 16.4M Views
Synopsis
The hearse with the weird odor slowed to a stop before the entrance. The sound of pebbles could be heard bouncing on the ceiling. There were footsteps coming from the corridor, and there seemed to be someone sawing next door. The door knob to the room rattled slightly, and the faucet in the bathroom kept dripping even though it had been screwed shut. There was a rubber ball that rolled on its own underneath the bed. Wet footsteps started to surface one after another on the floor. At 3 am, Chen Ge held a cleaver in his hand as he hid beside the room heater. The call he was trying to make was finally answered. "Landlord, is this what you meant by 'the house can be a little crowded at night'‽"
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Share some customer service horror stories.
1 answer
2024-11-25 03:06
I once had an experience at a clothing store. I bought a shirt with a defect. When I went back to return it, the customer service person accused me of causing the damage myself. They were so dismissive and refused to give me a refund or an exchange. It was really frustrating as I had just bought the item and it was clearly a manufacturing issue. I ended up leaving the store very angry and never going back there again.
Share some customer service horror stories.
3 answers
2024-11-01 15:21
One horror story was when I ordered a new laptop online. It arrived damaged. When I called customer service, they put me on hold for over an hour. Then they transferred me three times and finally told me I had to ship it back at my own cost, even though it was their fault for sending a damaged item.
Share your customer service phone horror stories.
1 answer
2024-12-12 22:24
I called a clothing brand's customer service because I received a damaged item. The person on the phone took my details and promised to send a replacement. But weeks passed, and I heard nothing. When I called again, they said there was no record of my previous call. It made me so angry as I wasted a lot of time waiting.
What are some customer service agent horror stories?
2 answers
2024-12-11 01:47
I've heard of a case where a customer service agent was extremely rude. A customer had a simple question about a product's warranty, and instead of answering politely, the agent made the customer feel stupid for asking. The agent used condescending language and didn't actually provide any useful information. It was a really bad experience for the customer who was just trying to get some basic help.
What are some 'customer service job horror stories'?
2 answers
2024-12-08 00:10
One horror story is dealing with extremely rude customers. I once had a customer who just started yelling and using offensive language right away because his order was a few minutes late. There was no chance to explain or apologize, he just kept on ranting. It was really intimidating and made the work environment very unpleasant.
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