Recap:
"First line, is for those who are meant for Heaven. Second, is meant for those going to hell and those ones in the middle are the ones that come into our care. The in between, they usually have no recollection of this process as it gets wiped by the force of the door when they pass through.
We receive the souls and slowly start to separate them, those that belong to the light, dark, witches and so forth. After some time, a halo appears or death and he collects the souls due to him. Unless that soul now serves as one of the officials, then you replace yourself." She said and they suddenly heard a scream.