Tellers

"Since Manager Hao has arrangements, we can revisit this another time." Lin Qiang supported Hao Wei, "Manager Hao, please sit down. I have another matter to discuss."

Seeing Lin Qiang smooth things over, Hao Wei thought this kid knows his place. He shot a fierce glare at Xiao Xiao before reluctantly sitting down, feeling a bit more at ease.

So what if he's "Nail Lin"? Isn't he quiet now?

A sense of superiority subtly rose within him—I am the leader!

This superiority eventually showed on his face, but he didn't realize that his smug look was extremely off-putting.

"Since Zhang Jiaming is responsible for credit cards and other tasks, he won't have much energy left for other marketing efforts," Lin Qiang continued with his second arrangement. "I propose that in the future, whenever customers are at the counter, an account manager should be present to assist with appropriate marketing based on the customer's situation."

"That's a good idea," Hao Wei's mood finally eased a bit. "Though it will mean more work for everyone."

"No problem," Lin Qiang waved it off. "From now on, including myself, the marketing personnel will always be available to accompany customers. I appreciate everyone's hard work."

Lin Qiang gave a slight bow to show his sincerity.

"No problem, this is how we achieve results!" Zheng Shuai chimed in first.

""I will work hard." Lin Xiaozhao nodded earnestly.

"Hmm..." Zhang Jiaming reluctantly agreed.

After the morning meeting, Hao Wei and Zhang Jiaming hurriedly left, likely to head back to the office and vent about Lin Qiang.

However, the tellers began whispering among themselves, occasionally expressing dissatisfaction.

Lin Qiang quietly walked over and stood next to Xiao Xiao, smiling, "You're quite something. I wouldn't dare talk like that!"

Xiao Xiao turned and, upon seeing it was Lin Qiang, showed a grateful expression. She couldn't help but vent her anger, "Those two are too greedy, lazy bastards!"

"Hey, hey, don't speak so loudly," Lin Qiang advised.

Several other tellers gathered around. In their eyes, Lin Qiang had already become their ally.

"Supervisor, you have no idea. Zhang Jiaming steals hundreds of transactions each month!"

"If I were at another outlet, I could easily make over 10,000 yuan a month!"

"Are Zhang Jiaming and Hao Wei related?"

A group of girls surrounded Lin Qiang, venting their grievances. Lin Qiang found it both amusing and exasperating. He had indeed stirred up a hornet's nest.

Xiao Xiao, being the more vocal, finally expressed genuine gratitude after venting enough. "Thank you, Brother Qiang. Finally, someone brought this issue to light. Hopefully, they'll restrain themselves now."

"Brother Qiang?" Lin Qiang was speechless.

"Hey, you're not much older than me," Xiao Xiao said, acting quite friendly. She put her right arm around Lin Qiang's shoulder, sincerely adding, "We're just tellers. We don't expect promotions; we just want to earn a bit more each month. We're not afraid of Hao Wei. At worst, we can transfer."

Her words resonated with the other tellers, who all agreed.

"Don't worry. Zheng Shuai and Lin Xiaozhao won't be as ineffective as Zhang Jiaming," Lin Qiang said, emboldened by their support. "Now that I'm here, I'll boost our performance, and everyone will earn more bonuses."

The word "bonus" instantly energized the tellers, who began eagerly asking Lin Qiang about his past achievements.

"Brother Qiang, I heard you made over 100,000 yuan in bonuses in your best month?"

"Did everyone at your outlet really make over 20,000 in bonuses?"

"I'm so envious..."

Surrounded by calls of "Brother Qiang," Lin Qiang could only laugh and say, "Just call me Lin Qiang..."

...

In one morning meeting, Lin Qiang had already bonded with the tellers. Xiao Xiao was right; as ordinary tellers, they didn't expect promotions. They just wanted to earn a bit more each month.

Now, performance was crucial.

Lin Qiang silently clenched his fist. Since he was here, he would recreate his past successes.

In Hao Wei's office, there was silence. He kept drinking hot tea to calm down, while Zhang Jiaming kept refilling the teapot.

"Lin Qiang and Xiao Xiao went too far," Zhang Jiaming couldn't hold back, cursing, "This is encroaching on your authority..."

"Xiao Xiao, that wild girl, will be transferred sooner or later," Hao Wei said, putting down his teacup. "I really overdid it this time. As the director, the credit card bonuses should have nothing to do with my personal interests. It took a lot of effort to protect you this time."

"Yes, yes... Thank you for your hard work," Zhang Jiaming showed a fawning expression. "After all, I've been with you for almost ten years."

"Let Lin Qiang and his group handle the external matters. The better they perform, the better it is for me," Hao Wei snorted. "Ultimately, they work for me, and good performance benefits me the most."

"Absolutely right. Let them work themselves to death for you," Zhang Jiaming paused and corrected, "I mean, for our outlet."

"Hmm, this time that kid didn't push too hard. He should understand his limits. Without a strong background, he can't make a big impact," Hao Wei waved off the topic and asked, "Is everything ready for Boss Wang?"

"All set..."

...

At 9 a.m., the branch opened on time. The elderly crowd swarmed in, with Zheng Shuai, Lin Xiaozhao, and the security guard maintaining order and handing out numbers.

Lin Qiang was used to this scene. For the elderly, their savings and pensions were everything. They came to the bank daily to check if their money was still there. On pension days, bill payment days, government bond days, and interest rate adjustment days, they would queue early to manage their finances meticulously.

This was the main reason for long lines at banks. In reality, 90% of transactions could be done online or at ATMs.

Facing a new day of crowds, the tellers inside were busy organizing documents, preparing for the day's work. They were the bank's most hardworking and resilient employees.

Instead of standing in the lobby, Lin Qiang went inside to chat with them.

It wasn't for any vulgar reasons, but Hao Wei's defense of Zhang Jiaming during the meeting had crossed a line. The outlet manager's bonus should only relate to the outlet's total performance, regardless of who achieved it. Hao Wei's insistence on crediting Zhang Jiaming with all the work, defying most outlet' norms, was irrational.

Lin Qiang had many speculations. To verify them, he needed to gather some gossip at the counter.

Xiao Xiao, the liveliest among the tellers, stretched and sighed, "Another day.... ugh I want to quit!"