Will went up to the counter and the nurse was busy and he wanted to tell her they had an appointment with the doctor when she cut him off by holding up her hand. You could tell that she was being overworked and you could tell that she had the attitude of someone that was overworked as well. Without saying a word to Will or giving him a chance for him to say a word to her she pushed a clipboard at him.
Will looked down at it and knew that it was just the standard medical information form that they had all the patients fill out to see the doctors. Will knew that Janette was a special case, and she was going to be treated differently, but he was going to need the nurse off the phone and paying attention to him.