Our protogonist is Allison Wright she is a bubbly joyfull girl hailing from a small town in Glasgow. She is starting her college in Westfield which being too far away from her town her parents didn't agree at first for her to study there. So once she got admitted there she quickly packed her bag and said bye to her hometown and started hoping for a new life out there.
Note that our protogonist is simply an ordinary girl who comes to a new place to begin a new journey of her life and what is expecting for her is completely opposite of what she had imagined.