I've Gravely Misunderstood

A silver token only allowed him to meet the Adler Graylock after a year? Isn't this basically scamming?

Of course, he knew that there was the gold token above the silver but in no way would so many people have bought that right?

When he worded his doubts, the receptionist lady replied, "Mister, the Appointment Token works on a first-come, first-serve basis and depends on the color of the token. Hence, even if there's plenty of people who used silver token and bronze token to form an appointment beforehand if a person with a gold token walks over, then all the other people would have to let that person first as per the rules of the Everlasting Apothecary Sect."

"If a second person with a gold token forms an appointment, then that person would have to wait until the person who came with the first token had his appointment or case finished."

"Of course, if the apothecary wants to personally see you, then the tokens don't matter at all!"