For a brand, telling a story is crucial. Firstly, it gives the brand a personality. A brand without a story can seem cold and impersonal. For instance, a local bakery that tells the story of its family - recipe passed down through generations has a warm and inviting personality. Secondly, it can justify the price. If a brand has a story of using high - quality materials and ethical manufacturing processes, consumers may be more willing to pay a premium price. Thirdly, it can inspire employees. When employees know the brand story, they can better represent the brand and feel more engaged. A brand story is like the soul of the brand that breathes life into it and makes it more than just a product or service.