Ensure that your Snapchat app is up - to - date. Out - of - date apps can have issues with viewing stories. Also, look into your account settings. Make sure there are no restrictions on your account that would prevent you from viewing stories. If the problem persists, try uninstalling and reinstalling the app, but be aware that you may lose some local data like saved chats.
If you suspect it's a privacy - related issue, contact the person who posted the snap story and ask if they have restricted your access. Another thing to consider is the device you are using. Some older devices may not support all the features of the latest Snapchat version. If possible, try using a different device to see if you can review the story. Also, clear the cache of the Snapchat app as it can sometimes cause problems with viewing content.
First, check your network. If it's weak or unstable, switch to a better Wi - Fi or mobile data. Simple as that.
You can start by logging out and logging back into your Snapchat account. This can refresh your access permissions. Next, ensure that your app is up - to - date. If the problem persists, contact Snapchat support and explain the situation. They might be able to tell you if there are any restrictions on your account related to viewing stories.
Update your Snapchat app. Outdated apps can cause problems like this.
First, ensure your device has a stable internet connection. Without it, the deletion might not go through. If the connection is fine, try restarting your device. This can often clear any minor glitches that are preventing the deletion.
A simple restart of your device can also help. Sometimes glitches get cleared after a restart. Also, ensure that your Snapchat app is updated to the latest version. Out - of - date apps can often have bugs that prevent normal functions like saving stories.
If the above doesn't work, try logging out of your Snapchat account and then logging back in. This can refresh your account settings and might solve the problem. Also, make sure that your device has enough storage space. If it's running low on storage, it could affect the app's performance including viewing stories.
Check your privacy settings. Make sure you haven't accidentally set the story to be private from your friend. If that's okay, ask your friend to check their app settings or reinstall the app in case there's a problem on their end.
First, make sure you are friends with the person. If not, send them a friend request. Also, check your app for updates and install any available ones. This might solve the problem.
Try restarting your phone. This often clears up minor glitches that might be preventing you from seeing your story.
Check your friend's privacy settings. Maybe they have changed it so that only certain people can see their story. Also, make sure your Snapchat is working properly. Update it if there's an available update. And check your network connection as a bad connection can also cause this issue.