Update your Snapchat app. Outdated apps can cause problems like this.
Check your network connection. A bad connection may stop the story from loading. If you're on Wi - Fi, try switching to mobile data or vice versa. Also, ensure that Snapchat has permission to use your network in your device settings. Sometimes, if these permissions are restricted, it can lead to issues with viewing stories.
Verify if your friend has set privacy restrictions. If not, then try reinstalling Snapchat. When you reinstall, it can often clear out any glitches or corrupted files that might be causing the problem. But be aware that you'll lose any local data stored in the app, like unsaved drafts. After reinstalling, log in again and see if you can view your friend's story.
Check your friend's privacy settings. Maybe they have changed it so that only certain people can see their story. Also, make sure your Snapchat is working properly. Update it if there's an available update. And check your network connection as a bad connection can also cause this issue.
Restart the Snapchat app. This often solves minor glitches that may be preventing you from seeing the story.
First, check your network. If it's weak or unstable, switch to a better Wi - Fi or mobile data. Simple as that.
Restart your phone. Sometimes a simple restart can solve the problem.
Check your privacy settings. Make sure you haven't accidentally set the story to be private from your friend. If that's okay, ask your friend to check their app settings or reinstall the app in case there's a problem on their end.
Try restarting your phone. This often clears up minor glitches that might be preventing you from seeing your story.
You can try logging out of the app and then logging back in. This might refresh your viewing permissions. Also, check if your friend has not blocked you from seeing their stories. If the problem persists, contact the app's support team for further assistance.
If it's an app, try reinstalling it. This can often fix glitches that prevent you from seeing the story. Also, check your privacy settings to make sure you haven't accidentally blocked your friends or restricted your own access to stories.
If the above doesn't work, try logging out of your Snapchat account and then logging back in. This can refresh your account settings and might solve the problem. Also, make sure that your device has enough storage space. If it's running low on storage, it could affect the app's performance including viewing stories.
Maybe your friends set their stories to private and didn't include you. Or there could be a glitch in the app.