First, ensure your device has a stable internet connection, either through Wi - Fi or mobile data. Then, update your Snapchat app if there are any available updates. If the problem persists, contact Snapchat support. They can help you figure out if there's an account - related issue, like if your friend has accidentally blocked you or if there's a bug on their end that's affecting your ability to see the story. Another thing to try is logging out of your account and then logging back in.
Check your friend's privacy settings. If they've set it to only be visible to specific people, ask them to adjust it if possible. Also, make sure your app is up - to - date. An outdated app may not function properly in terms of viewing stories. And check your internet connection as a weak or unstable connection can also cause this issue.
Restart the Snapchat app. This often solves minor glitches that may be preventing you from seeing the story.
Restart your phone. Sometimes a simple restart can solve the problem.
If the above doesn't work, try logging out of your Snapchat account and then logging back in. This can refresh your account settings and might solve the problem. Also, make sure that your device has enough storage space. If it's running low on storage, it could affect the app's performance including viewing stories.
Check your friend's privacy settings. Maybe they have changed it so that only certain people can see their story. Also, make sure your Snapchat is working properly. Update it if there's an available update. And check your network connection as a bad connection can also cause this issue.
Update your Snapchat app. Outdated apps can cause problems like this.
First, check your internet connection. A poor connection can stop the story from loading. If it's okay, then try logging out and logging back into Snapchat.
Restart the app. It's a simple fix but often works for glitches.
Restart your phone. Sometimes a simple restart can solve issues with apps not showing content properly.
Check your privacy settings. Make sure you haven't accidentally set the story to be private from your friend. If that's okay, ask your friend to check their app settings or reinstall the app in case there's a problem on their end.
First, make sure you are friends with the person. If not, send them a friend request. Also, check your app for updates and install any available ones. This might solve the problem.
Try restarting your phone. This often clears up minor glitches that might be preventing you from seeing your story.