There was a family who bought a patio furniture set from Costco. After a season of use, some parts got damaged due to weather. They brought it back to Costco thinking they might get some store credit or a partial refund. But Costco surprised them by giving a full refund. They were able to use that money to buy a new and better - quality set. Costco's return policy is really customer - friendly. It gives customers peace of mind when they make purchases, knowing that if something goes wrong, they can return the item easily.
Sure. A customer once bought a big box of diapers from Costco. They ended up having too many as their baby grew faster than expected. They returned the unopened packs and got a full refund. It's so convenient.
There was a case where a couple booked a cruise via Costco Travel. During the cruise, they faced issues with the food quality. It was not up to the standard that was promised. Also, some of the excursions they booked through Costco Travel were mismanaged. For example, the transportation to one of the excursions was late, and they almost missed the activity. They had to constantly complain to Costco Travel to get some sort of compensation.
Perhaps a top story could be related to Costco's membership benefits. Their membership offers great deals on bulk purchases, exclusive discounts, and services like optical and pharmacy. It's very appealing to customers, and any updates or improvements to these benefits would be a significant story.
There was this time at Costco when a little kid got lost. Instead of crying, he just climbed into one of those huge boxes that were for sale. When his parents finally found him, he was sitting in the box like it was his new little home, and he said he was just waiting for someone to buy him and take him home. Everyone around had a good laugh.
Well, 'The Girl on the Train' has been a best - selling fiction title at Costco. It's a gripping psychological thriller that attracted a lot of readers. Also, books by J.K. Rowling, especially the Harry Potter series in its various editions, are very popular. These books appeal to a wide audience, from young readers to adults who grew up with the series. Another one could be 'Gone Girl' which had a huge following and sold well at Costco due to its suspenseful plot.
One horror story about Walmart could be long checkout lines during peak hours. You might have to wait for ages just to pay for your items. At Target, there could be issues with inventory management. For example, you see an item advertised but it's not in stock when you get to the store. As for Costco, sometimes the crowds can be overwhelming, especially on weekends. It can be really difficult to move around and find what you need.
One horror story could be the extreme rush during holidays. Employees have to deal with hordes of customers. I heard an employee talk about how they had to constantly restock shelves while being bombarded with questions from customers, and there was no time to take a proper break. It was pure chaos and exhaustion.
One horror story could be long lines at the checkout. People have to wait for hours sometimes, especially during peak hours like weekends or holidays. It's really frustrating when you just want to quickly buy your stuff and leave.
One horror story could be getting a sample that was clearly spoiled. For example, a customer took a bite of a sample sandwich only to find the meat smelled rancid. Another might be when the sample giver was extremely pushy. They wouldn't take no for an answer and made customers feel uncomfortable. And there was a case where a sample had an ingredient that someone was allergic to but it wasn't clearly marked. A customer had a minor allergic reaction right there in the store.
The worst for me was when I was in line for a sample of a popular new coffee blend. There were so many people pushing and shoving in the line. By the time I got to the front, they had run out of samples. I wasted a good 15 minutes waiting in that chaotic line for nothing. It was really frustrating, especially since I had specifically made my way to that part of the store for the sample.