Snape might initially be shocked. He's not one to show much emotion openly, but internally he could be very disturbed. He might start investigating what happened to Hermione immediately, using his skills in potions and magic to try and find a cure or at least understand the cause.
He could be feeling guilty, especially if he had any part in what led to Hermione's catatonic state. He might isolate himself to figure out a solution, using his vast knowledge of the Dark Arts and magic in general. He may also be more protective of Hermione in this state, ensuring that no further harm comes to her while she's vulnerable.
One possible reason could be a powerful spell gone wrong. Maybe she was caught in the crossfire of a dark magic spell that Snape was either trying to counter or was involved in accidentally. Another reason might be extreme emotional shock. For instance, if she discovered some dark secret about Snape that was so overwhelming it sent her into a catatonic state.
Snape would probably be quite surprised at first. Hermione is known for her academic prowess and self - sufficiency. His reaction could range from being dismissive, thinking she should be able to solve her own problems, to being intrigued by the nature of her request. If it's something related to the dark arts or a mystery in the wizarding world, his interest might be piqued, but he'd still be guarded in his response. He might even try to use her request as a way to gain some advantage or information for himself.
Snape might be suspicious at first. He might think it's some sort of trick or part of a bigger plot. However, as he observes Hermione more closely and realizes the genuineness of her situation, his attitude could gradually change to one of reluctant assistance. He might even offer some words of wisdom, albeit in his typical sarcastic way, to help Hermione regain her strength.
She might initially be shocked and scared. But then she would start to think rationally and try to find a way to outwit Snape. For example, she could start to gather evidence against Snape's own wrongdoings, if there are any, so that she can turn the tables on him.
Snape might initially be taken aback. He's used to students being intimidated by him, so Hermione's outburst could shock him into momentary silence. Then he might retaliate with his usual sarcasm, trying to put her in her place.
He might initially show annoyance. After all, Hermione is often seen as a know - it - all in his eyes. But his sense of justice and his underlying good nature (despite his cold exterior) would kick in. He'd untie her in a rather brusque manner, but then start to question her about how she got into this mess. Depending on her answer, he might offer some cryptic advice on how to avoid similar situations in the future.
He might be initially suspicious. Snape is a complex character. He's used to being on his guard, especially with Gryffindors like Hermione. So, his first reaction could be to wonder what Hermione's real motives are for seeking his help.
Hermione may also start to scheme. She'll use her intelligence to come up with a plan. For instance, she might start to collect evidence against Snape, something that she could use to counter his blackmail. She'll research old school rules or find out secrets about Snape that she can hold over his head instead.
He could also be a bit sarcastic in his response. Snape has a sharp tongue, so he might say something like 'Miss Granger, what makes you think I have the time or inclination to help you?' But as Hermione explains her situation, he might gradually soften, realizing the seriousness of the matter. Maybe he starts to see a bit of himself in Hermione's thirst for knowledge.
Snape would probably be very cold and indifferent at first. He might even think it's some sort of Gryffindor ploy to get his attention or make him look bad. He has always had a low opinion of Hermione's house, so his initial reaction would be guarded.